Question about DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine

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A friend went to clean my machine and took the tray out the grinding unit? with the 2 red push buttons on either side became stuck then dropped and is now stuck so I can't get it out and the tray won't go in either. AHHHHHHHHHHHHHHHHHH

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Unsure but if you try and get it in a little do you mean the whole thing drppped down or just the very bottom. usually you have to turn the machine of by the machine, not power point first, then it puts the dispenser type thing in location so it can be removed. if you have some how dislodged the tube from the bottom as you didnt turn it of right, up to you but it can be forced back in place just hope you dont damage it trying, i had same issue, and managed to get it back in, then power up machine then turned it of with the machine power button, then turned of power removed and cleaned it. It was hard to get the tube thing back to right place and it was near at breaking point. But all went ok in the end. hope this helps, if you turned of right it should just come out soon as you push in red clips and easily goes back in

Posted on Jan 08, 2011

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1 Answer

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To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. (You can insert your key into the hole in the front and twist the key to return the brew unit to the center. Line up the 2 diamonds and it centered) If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in, but you must have your drip tray and dredge drawer in. Turn the machine on. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray.


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First you have a blockage in you grind passage. Try removing the brew group. Then inside on the roof of the machine where the brew unit was setting there is a drop chute where the coffee is dropped into the brew unit. From the left side of the drop chute pull down and back, and it will drop coffee. This will clear an opening that relieves pressure on the passage. There is a passage inside the drop chute area that goes to the grinder (towards the rear of the machine). Vacuum it out. It will be on the right side of the drop chute.
Once that is cleared go to the bean hopper. There is a lever on the right side below the bean hopper. Push the lever back to the largest number. You can push the lever to a larger number any time but it has to be grinding to pull to a smaller number. Now replace everything and make your coffee. Once you have made your coffee you can pull back to a number that was higher than the one you had it on, but only when the grinder is running.
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1 Answer

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Dec 12, 2008 | Saeco Royal Digital Plus Coffee...

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