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Hi Jeeti,

Please provide the OS and the Printer name


Posted on Jan 04, 2011


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Posted on Jan 02, 2017


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Try to print a self (demo page) pressing stop s/w a while. If it works check the life of toner cart.


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How do I turn on my RAM disk? (Dell 3100cn)

the print job may be too large for the available printer memory.

Your choices are one of the following:

Press to clear the message, cancel the current print job, and conduct the next print job, if any.

· Press Cancel to cancel the current print job.

· Press Menu to open the Stored Print and delete the current job.

To avoid this error in the future, do the following:

· Reduce the number of print pages such as splitting the print data.

· Increase free memory space by deleting unnecessary data in the RAM disk.

As for the RAM disk:
When you send a job to the printer, you can specify in the driver that you want the printer to hold the job in memory.

Whenyou are ready to print the job, you must go to the printer and use theoperator panel menus to identify which job in the memory you want toprint. You can use this function to print a confidential job (SecurePrint), or verify one copy before printing additional copies (ProofPrint).

NOTE: The printer holds the job until you delete it byusing the operator panel or you turn off the printer. (This is the RAMdisk)

NOTE: Print and Hold functions require a minimum of 320 MBavailable printer memory. Also, you need to configure the RAM disksettings on either the OPERATOR PANEL OR THE PRINTER DRIVER.

NOTE: Depending on the documents, its job may be too big for the available memory. In this case, an error occurs.
RAM disk is an option for that printer, but most users do not have thatoption, and if you accessed the menu for the 3100 on most of themachines in use you would receive that same error.

Although the printer itself shows " ready to print", this does not meanthat your computer is communicating with the printer. In Fact, thatmessage would show up even if you did not have it attached to anycomputer, as long as it was turned on and passed the self test.

More then likely the problem lies within the computer, NOT the printer.

To test the printers functionality, try printing a menu item, from the"reports" menu. Select either the printer settings, or the PCL Fontsreport. When selected, the printer should print which ever report youselected.

One thing you may want to check is to see if there are any print jobs "locked up " in the print spooler on your computer, and also make surethat the printer is not set to "work offline".

To do this, open the control panel, go to your "printers" folder, then double click on your printer.
This will open up the printer information for that printer. If there are any jobs in the print queue, they will show up here.

if there are any print jobs stacked up, usually it is the top job thathad a problem and is "stuck". This will prevent any job sent after thatto be held, pending release of that one.

single click the top job and either restart the job, or delete it.

Also, make sure that the printer is not set to work offline by clickingon "printer" from the menu and ensure that work offline is not checked.

Take this link and print it out. It will help you later when you get "other" error messages.

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Assuming this is a USB printer the first thing is to insure the USB port works that the printer is plugging into. Insure you have updated the USB drivers. Also you must install the printers driver FIRST as often it instructs the computer how to connect to the printer. Try both of these and let me know what happens.

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