Question about 3Com NBX® V3000 (3C10600BUS)

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Remote Phones I want to be able to set up a 3102 business phone at a remote location. I followed the instructions to do so. I set up NAT on my company's firewall and my home router to direct UDP ports 2093 through 2096. I manually configured the IP address, gateway, and NCP IP address and hooked the phone into the router with the ethernet cable and it connected to the NCP. Everything was fine, except that people I call on the phone cannot hear me. I can hear them on the phone just fine. I swapped phones, and it is the same issue. I tried doing the same procedure in other remote locations with the exact same results. Anyone have any thoughts?

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It sounds like you have the right ports forwarded from the internal IP address of your home router to your work router, but I would assume you'd need to configure the home router to forward those same ports from the router's external IP toward the phone's IP address, whatever that may be (or possibly to a broadcast address.)

Like the above poster said, I've only been able to get this to work in a VPN situation.

Posted on Dec 01, 2009

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I have only been able to get our phones to work when there is a VPN connection between the two locations.

Dave

Posted on Jan 14, 2009

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