Question about Cell Phones

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When i receive a call i no longer get the person's name displayed if they are in my contacts list and my contacts list no longer displays on car bluetooth system. Both used to work. Thanks

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  • gregg88 Jan 07, 2011

    Thanks for following up



    I have reset the phone and this has not resolved the problem.



    I have not been able to determine if I am using the phone or Sim to store contacts but believe that it has not changed since I have had the phone and that contacts are stored on the phone not SIM.



    I have also noticed that the problem is intermittent - sometimes the phone will recognize the caller number and display it on the screen and other times it will not and only the phone number is displayed and not the name of the person calling me.



    Further assistance would be appreciated.



    Thanks Greg

    Thanks for following up


    I have reset the phone and this has not resolved the problem.


    I have not been able to determine if I am using the phone or Sim to store contacts but believe that it has not changed since I have had the phone and that contacts are stored on the phone not SIM.


    I have also noticed that the problem is intermittent - sometimes the phone will recognize the caller number and display it on the screen and other times it will not and only the phone number is displayed and not the name of the person calling me.


    Further assistance would be appreciated.


    Thanks Greg

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  • 944 Answers

Hi,

This is issue, is simple its occurs due to 2 reasons

1)Your phone firmware is corrupted.
2)Your save phone no in phone memory and also in sim.

Solution:Just reset the phone to factory settings.
Please specify the phone model and brand name to help you more.
Just google with phone brand and model type how to reset the phone.You will have steps for your
phone model to reset.

Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thank you for using fixya have a nice day:-)

Posted on Jan 05, 2011

  • Natarajan Ramasamy
    Natarajan Ramasamy Jan 08, 2011

    Your phone firmware is corrupted just update it.For updating go to the phone website.For example go to nokia website and your phone model and check for the update firmware and follow the steps.

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