Question about Canon ImageClass D861 Printer

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Paper jam paper is pulled from bottom tray seems to be crooked. It bunches the paper on one side. Jams most of the time. Does ok fron the express tray. thank you

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Your best bet is to have a canon tech check this problem out. There are several causes for this issue; a bad delivery roller, a small piece of paper lodged out of sight. Canon help is 800 ok canon.

Posted on Jul 09, 2008

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1 Answer

Paper is not being pulled from tray properly


Change your drum unit, it seems the drum is spinning good, let me know where the jams happen! In the fuser unit! in the cassette!

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Using Lex. 4'x6" paper, my 901 is not


To properly lay the 4 X 6 in paper in the tray, please follow the steps below:
  • Pull tray completely out of the printer.
  • Move the paper guides to the sides of tray.
printmastert_67.jpg
  • Use the photo paper outline on the bottom of the tray to help you position your paper.
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  • Load your paper.
  • Adjust the paper guides to rest gently against the left, right, and bottom edges of the photo paper.
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Make sure the correct print setting is configured before printing your file. With your file open, click File > Print > Properties > From the Paper Size list of the Print Setup tab, select 4 X 6 in. Click OK to save the setting. Click OK again to print your file.

Jul 24, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

Paper from tray 2 starts to load then you here a high pitch squeak then paper jams and gives error code 241.09. Pull paper out of bottom tray reinsert paper then is fine till it jams again. Any thoughts.


If its some thing that just started, then you may want tocheck if you are using a new paper manufacturer. Sometimes frequent jams arecaused by thin paper.

Mar 02, 2011 | Dell 5210n Laser Printer

1 Answer

Feeder grabing the paper crooked causing jams and paper unable to go through the feeder smoothly. it stops once the feeder grabs the paper.


set the paper tray size to the size of the paper...if this is ok...clean the pick upo roller with damp cloth and soap water...if this doesnt help ...change the pick up roller..

keep me posted

May 04, 2009 | Computers & Internet

1 Answer

Paper feed problem from both tray 1 & 2


There is a long set of sensor flags on the bottom of the paper input unit that can get stuck and not move freely. This will cause jams from both trays. Try unplugging the printer, removing the toner cartridges and tray 2. Turn the printer on its back or side. You will see a long, black plastic bar with flags on it that runs the length of the paper input unit. make sure it moves freely.

Feb 17, 2009 | HP LaserJet CP3505n Printer

1 Answer

Crooked Cpoies


Pull all of the paper out of paper tray and reload. More than likely you will find some sheets on the bottom that are folded at the corners. This will cause crooked copies and also jams.

Jan 14, 2009 | Office Equipment & Supplies

1 Answer

Paper jam from bottom tray.


You might have a piece of paper out of sight. It usually is before the toner and after the pick up area. BEst to call 800-ok canon to find a local service center. This unit comes with a 3 year warranty, and you might still be covered.

Jul 09, 2008 | Canon ImageClass D861 Printer

2 Answers

RECURRING PAPER JAM - BROTHER MFC 5860 CN


I just bought the 5860 and have this issue right out of the gates. I discovered that the back lid causes the paper jam when using the bottom tray while examing with a flash light during a print job. I dislodged the back plate/lid (same lid you remove to pull paper jam out) out about 10mm and fastened the lid loosely to the back with a piece of tape on each side. The paper from the bottom tray does not slam against the back of the printer any more, thus more freedom of movement and no jams. Just successfully printed an 80 page document. You shouldn't have to do this with a new printer but I got it so cheap with all the rebates that I'm going to keep it and live with this fix. To sum up, the problem is a design flaw where the removable back plate is snapped in too tightly and contacts the bottom tray paper roller (& paper) during a print cycle. To fix you need to clear the path by pulling the back lid out slightly and taping each side with scotch tape to 'suspend'the back plate out about 10mm.a5999d3.jpg

Feb 02, 2008 | Office Equipment & Supplies

1 Answer

Cannon mp780 paper pulls to right hand side and jams everry time


printer loading tray have problem /something struck at left side of tray /check if something/if none / sometime it connot be seen its hide five cents .
clean also the incoming roller and outgoing rooler w/cotton tips w/ rubbing alcohol. test the printer.

Jan 08, 2008 | Canon PIXMA MP780 All-In-One InkJet...

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