Question about Office Equipment & Supplies
Wow! That's quite the printer you have there. The C9600 does have a feed roller in the front; and it's not uncommon for paper to still get stuck. Does your paper "fan" when it goes through; or simply, go through and jam? It's possible a paper feed sensor is bad too. Another thing you might want to check is the paper tray; and that the paper is set to the proper size.
Also be aware, the OKI 9600 had a recall a year or so ago for some potential "shock issues" I would advise you to check with OKI directly to determine if this printer is part of that issue too.
Posted on Jan 04, 2011
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Posted on Jan 02, 2017
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What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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