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OKI C9600 paper jam problems: Paper jams continually, either on first attempt to printing or if it prints a page the 2nd page inevitably jams. Printer has only done 1500 pages since new ,and i have removed all traces of jammed paper, cleaned rollers, altered weight of media etc. Paper concertinas as it comes through the rollers ,and has to be removed via open top cover and side covers to get all paper out. Help!!.

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Wow! That's quite the printer you have there. The C9600 does have a feed roller in the front; and it's not uncommon for paper to still get stuck. Does your paper "fan" when it goes through; or simply, go through and jam? It's possible a paper feed sensor is bad too. Another thing you might want to check is the paper tray; and that the paper is set to the proper size.

Also be aware, the OKI 9600 had a recall a year or so ago for some potential "shock issues" I would advise you to check with OKI directly to determine if this printer is part of that issue too.

Posted on Jan 04, 2011

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4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

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chweckcthere is not any paper jam . remove inkcartrdge then check .aslo check in back side of printer .may be there is paper jam.
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Paper jams consistely and then continues to feed, even if only printing one page


check your paper size setting on your print menu. i had this problem when i set the paper size smaller than the printer is able to handle (3x5 card) ... i just switched to 4x6 and don't have any problems.

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When a paper jam occurs, the printer will stop printing and the Continue (1) and Paper Jam (2) lights on the operator panel will come on. See the illustration below.
pattlnk_1052005_1635-enus20238_oppaneljamlights_e230_en_us.gif When you experience a paper jam, it is recommended that you check and clear the entire paper path. To clear a paper jam, do the following:
  1. If you are feeding paper from a paper tray, first remove the tray. Look for and remove any jammed or damaged paper you find.

    pattlnk_1052005_1636-enus20238_removepaperjam_e230_en_us.gif
  2. Open the front cover and remove the print cartridge assembly.

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    pattlnk_1052005_1639-enus20238_removecartridge_e230_en_us.gif
  3. Remove any paper you find jammed in the area behind the print cartridge assembly.

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  4. Also lift the flap at the front of the printer and remove any paper you find jammed beneath the flap.

    pattlnk_1052005_1646-enus20238_removepaperjam3_e230_en_us.gif
  5. Open the rear exit door/cover of the printer and remove any jammed paper you find there.

    pattlnk_1052005_1647-enus20238_removepaperjamrear_e230_en_us.gif
  6. Once you have confirmed that the entire paper path is clear, reinstall the print cartridge assembly. Close all the printer covers/doors. Reinstall any paper trays you removed.
  7. Press the Continue button to resume printing. NOTE: The printer should reprint the page(s) that caused the paper jam.
  8. If the paper continues to jam, press the Continue button twice quickly while the Continue and Paper Jam lights are on. This will cause the operator panel to display the secondary error paper jam light sequence. The secondary error code will tell you where the printer thinks the problem has arisen. For more information, see the 'Secondary Error Codes' section on page 69 of the User's Guide.

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