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Open tray!want read dics - Microsoft Xbox 360 Console

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I have experienced this same problem. Luckily I had the extended warranty and sent it off to get repaired for free. The issued is due to overheating and problems with the boards inside and some of the soldering. You have a couple options in this situation. One is to send it off and have it repaired (which if under warranty is no problems and should be no cost to you, if not under warranty it will cost you somewhere around $100 to fix) Second you can get a Xbox Repair Guide.

Posted on Jan 04, 2011

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Posted on Jan 02, 2017

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Hi there, My sony rdr hx510 will not open and is making a grinding rotating sound. Baby girl either put 1 one or 2 discs in incorrectly. Can you advise on how I can get it opened and renove the discs.


Must used a philip screw driver take out all the screws to the dvd player.Must take the DVD player aparts.Take aparts out the dvd player guard shield to the dvd drive to take out the dvd dic or dics out.Don't push the open button any more,the disc or discs is jamming ur dvd door tray.Will burn out ur disc tray motor,if u keep trying push the open button,trying opening it that way.

Sep 24, 2010 | Sony RDR-HX520 DVD Recorder

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Dics is loading too long and then rejected


then there is a problem with the lens get a CD cleaner to clean the DVD lens and after that if the problem persist then you have no choice other than to change the DVD lens .

Jun 03, 2010 | Samsung DVD-R155

1 Answer

Put dics in it says reading then it says open tray


The laser could be dirty, or wearing out. Try to us a disc drive cleaner CD and see if that helps. If not, something in the drive (ie the laser) is going bad and will need a replacement. If you have warranty available contact Microsoft. If not, it's a rather simple process to change the drive and I'm sure someone local can get it done for very low cost.

Jan 09, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox is not reading dics. i have a laser cleaning disc and it wont even read that!


Do you receive the "Open Tray" error? When you insert a disc the 360 may attempt to read for a few moments and then the option to "Open Tray" will appear on the dashboard. If you are experiencing this you will need professional service. If you are under your 1 year warranty from MS, go to www.xbox.com, find the support section and fill out a repair request. If you are outside of your warranty you can look for a qualified repair person either in your area or here on this site. Make sure that the tech you choose to do your repair has experience with DVD drive replacements. You can't just swap in a new drive and go. If you did that the 360 won't play games anymore. I have done many of these repairs and could assist with yours, I'm listed here on the site under Jordan's Electronics, or jordanselectronics.com

Dec 31, 2009 | Microsoft Xbox 360 Console

3 Answers

My 360 will not read my disc even tho they are clean


The optical drive on the xbox wears over time. Call 1-800-4MYXBOX and get a repair scheduled.

Aug 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Scratch dics play good dics go to open tray


put soap on the disc and put it under hot hot water thats how i got mi games to get back workin

Jan 24, 2009 | Microsoft Xbox 360 Console

2 Answers

Cd tray jammed


If you turn it off at the mains, wait a few seconds then turn it back on. As soon as you turn the power on, try and press the button for the tray to open. If this dont work, you will have to open up your system and remove this disc yourself. Good luck.

Sep 21, 2006 | Panasonic SC-PM313 Shelf System

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