Cd drive wont read discs and downloading driver fixes didn't help. Do I need a new drive?

Hello there,

The problem is that the Drives lens is already bad and cannot read any disc, no matter the type of disc you put into it, it wont read it still. The solution is to replace the drive. Replacing it is the best way to solve the problem. If not trying to replace the lens is going to be futile as the lens for the driver is not available and when you install a new disc drive, it will have to install the drivers software.

If you replace the lens, the laptop wont be able to install the drivers of the lens as it reads it alongside the driver itself and if they are not compatible, it wont install the drivers software. So my best advice is for you to replace the CD drive.

My laptop is a typical example because my disc drive is also bad. And i had to replace the drive and not the lens.

Hope this was helpful to you.
Goodluck
Elect_Comp

try other known good windows installer. if it boot, then the problem is in xp installer, if it not. try other external cd-rom drive. also be sure the disc rom drive are dvd rom drive because a cd rom drive cannot read dvd disc but a dvd rom drive can read cd rom disc installer

There may be two issues.
1.It may be a software issue or 2.It may be a hardware issue
If it is a software issues,your CD ROM would be detected in Bios. please follow these steps.
http://support.microsoft.com/kb/314060
if it does not fix the problems, please clean boot the startup and services of the computer by following the link given below.
http://support.microsoft.com/kb/331796
or scan your computer by malwarebytes. http://www.malwarebytes.org/
I hope this would fix the CD ROM software problem.
However, if it is not fixed, it might be a hardware issue, please contact your local hardware technician.

hi,

insert a disc cleanser first then play it several times,maybe the laser contained a dusts. mostly original disc driver are choosy,they can not read pirated disc..if your disc driver still not working, your laser might be defected.pull out your laser then change a new one..i hope this may help you,

best regards,
kaybicks

go to this link and click fix it, should sort the problem

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
let me know if you need further help

First clean the CD/DVD head by cd/dvd cleaner. If that doesnt work then probably you will need to get its read write head aligned or get the drive changed totally.

Unless it's a hardware problem, (physically damaged, replace drive), then it sounds like a driver issue. Over time drivers (the software that runs the hardware) can be corrupted, get into a compatability conflict with new programs, or lost by the system. You obviously can't reinstall the drivers from your recovery discs, but you can (usually) download them from your manufacturer's website.

In your Start menu's search, type Device Manager. Open DM and expand the + next to DVD/CD-ROM drives.

If your drive is not listed in there, then it's not installed, download it's software from your manufacturer's website.

If your drive is listed but has a next to it, then there's a driver problem. Double click the drive and note what it says under "Device Status" on the General tab. Go to the Driver tab and click "Update Driver..." Choose "Search automatically for updated driver software" and Windows will search both your computer and the internet for the proper drivers for your device.

Even if your drive is listed and it's status is "device is working properly" you may still need to reinstall the drivers. Often there can be a driver conflict that your computer is not aware of to report back. In any case, before replacing the drive you'll definately want to try fixing the drivers.

Hope this helps

Try uninstalling the drivers for the CD drive from the device manager, then reboot. The machine will find the drive and reinstall the drivers automatically. If this is a simple driver glitch, then this will fix it. If it doesn't fix it then the drive may have gone out. Let me know if there are any messages that go along with the drive not Reading the disc, or if the drive doesn't recognize the disc at all, after trying the driver reinstall.

Buy A CD Lens Cleaner and put it in to the CD Player and keep retrying until the drive plays it and then follow the instructions for the CD Lens Cleaner after its finished try playing a CD if it still wont play try another disc and if it does not play that try reset the player by unplugging it for five seconds if it still wont play the CD drive has failed in the drive and you need a new stereo. Stereos dont last forever so dont be surprised if you need to buy a new one

Is the device new? Updated recently? Any changes at all? If there were any changes lately or the device is new there might be compatibility problem, try installing new driver http://sony.storagesupport.com/cdrw/crx1... If the device just stopped working and its not new enough for warranty Take it to fix or try (if you know how) cleaning the laser eye . The easiest way to see if the burner is the problem is to hook it up to another computer and see if it still wont work. Good luck