Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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The status is reading "Ink

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Hi

Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know or Call +877 889 6859

Posted on Jan 04, 2011

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1 Answer

0xc18a0206


Hi Richard,

There are few troubleshooting steps that you can perform to fix this issue. This issue is related to Printhead Failure ( that holds the cartridges )

1. Disconnect the Power cord from back of the printer ( printer must be power on when you do this )
2. Wait for 10 seconds and plug the cable to Printer
3. Wait for the printer screen to display the menu
4. Try to print test page.


Or Try the Step Below


This is easily fixed with the following key sequences. You do NOT have to open the printer and unplug a circuit board.

1) press * and # at the same time
2) press 1, 2, 3 and "support R0632M" should display
3) press > and "information menu" should display
4) press > and "configuration menu" should display
5) press OK and "hardware failure status" should display
6) press OK "failure status: clear". Press OK to clear
7) press CANCEL
8) press CANCEL
9) press CANCEL
10) turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
NOTE: I did this and the fist time the error came back. Do the sequence again (as I did) and the error will be replaced with the usual print cartridge initialization screens. Print a test page to make sure.


OR

Check this link as well for more detailed information -> Click here

Sep 17, 2012 | HEWLETT-PACKARD Photosmart D7460 InkJet...

1 Answer

What does error Oxc05d0281 mean


Hi,

This error message means" ink system failure " and to resolve this issue please follow these troubleshooting steps:

Unplug the printer and wait 30 seconds for power to discharge.
2. Plug in the printer.
3. Hold the CANCEL and OK buttons simultaneously, and keep them depressed while you hit the ON button. This resets the printer.
4. When the printer turns on, if you still get the error message, it's OK. Then perform the steps listed

1?Press and hold the “*” key
2?Press the “#” key and release both keys,Display should say “Enter Special Key Combo”
3?Press and release in sequence the “1”, “2” and “3” buttons
4?Press and release the right arrow button until the display says “System Configuration Menu”.
5?Press and release the “OK” button.
6?Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure
7?Press and release the “OK” button.
8?Display should say “Hardware failure status: Clear. Press OK to clear”.
9?Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
10?Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
11?Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
12?Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
13?Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

After you perform the steps listed above, when you are at the step at the end where you are pressing the cancel button until you get to the WELCOME screen, if at some point you see a message, “Inproper shutdown, hit OK”, go ahead and hit OK and the Welcome screen should appear.
One thing that is nice about this method is that it doesn't use up all your ink doing a recalibration.
The error message should not pop up so try to print a self test Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

all the best

Jun 04, 2010 | HP Photosmart 3210 Printer

1 Answer

My HP photosmart C5180 has a Ink System Failure Error code 0xc18a0201. I tried the master reset - holding the ok and help buttons down while turning the printer on and off. That worked long enough to print...


The ink system failure message has a chance to be fixed or it may be a permanent issue. It
can be pointing toward a firmware failure in the printer and if that is the case the
following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration
Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to
“Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared.
Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the
“Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.
PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the
printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall
outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER”
followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK
INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the
initialization process is complete, the printer will print out a Diagnostic Page.

Good Luck!

As a side note if the printer cannot overcome the error the only printer still sold that takes 02 cartridges is the Photosmart C8180.

Apr 19, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink system has failed error Oxc 19a 0031


Hello,
Are you experiencing the ink system failure on your printer? The error is caused by air getting in the ink tubes feeding the system. This is normally cause by refilled cartridges but can be caused by any cartridge that goes very low on ink and then tries to reload ink. This reset procedure does have to be performed with a full cartridge installed. The following reset procedure will correct the issue by purging the ink tubes and flushing any air trapped in them.

Please perform the following steps in order:
1. Press and hold the “*” key.
2. Press the “#” key and release both keys.
3. Display should say “Enter Special Key Combo”
4. Press and release in sequence the “1”, “2” and “3” buttons.
5. Screen should say "support" R0631M"
6. Press and release the right arrow button until the display says “System Configuration Menu”.
7. Press and release the “OK” button.
8. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
9. Press and release the “OK” button.
10. Display should say “Hardware failure status: Clear. Press OK to clear”.
11. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
12. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
13. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
14. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
15. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
16. Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

You should be back up and running.

I hope this helps, If so pleae rate our solution

Nov 26, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink system failure


Follow these steps:
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M

. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Dec 24, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink system failure, error code 0XC18A0506


Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

Jul 30, 2008 | HP Photosmart 8250 InkJet Printer

1 Answer

"Wrong Cartridges" Error HP C5180 now Failed ink system.


Please perform the following steps:


A. - Press and hold the “left arrow” key.
B. - Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release the “OK” button

Display should say “Support” and display the FW rev (something like R0616R)


Now, perform the following instructions:
1. Press and release the right arrow button until the displaysays “System Configuration Menu” 2. Press and release the “OK” button.3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.5. Display should say “Hardware failure status: Clear. Press OK to clear”.6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. 11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.13. If the error is still there, or reoccurs replace the unit.

Jul 13, 2008 | HP Photosmart C5180 All-In-One InkJet...

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