Question about KitchenAid Microwave Ovens

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We lost our electrical power, when it came back on, the electrical panel (clock).. began blinking. The clock re-set with no problem. But, now the microwave won't work. I simply get a message that says "Door", when I try to set either the microwave oven part or the convection oven part. What's up ? Is there a door fuse that could have blown when the power went out? Thanks

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Sorry to read about your problem, I hope this helps you out.

Anytime the power comes back on, their is a serge of power and things get blown up.
in the future, when you know you have a power outage.. turn off your main breakers,, then after the power comes on, then turn your power, you will not get the serge.
now go to you oven breaker and reset both switches, and see if your door lock corrects.

If you still cant get the microwave working, i have to give you this warning, and only say you have a defective control board.

Microwaves must be serviced by technicians due to the inherent dangers involved in repairing these appliances. Internal capacitors can retain a lethal electrical charge even though the unit is completely unplugged. A microwave radiation leakage test must be performed on the unit following any internal component repair.

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question's. take the time to rate us.Thanks and good luck

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Posted on Jan 04, 2011

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Posted on Jan 02, 2017

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1 Answer

I replaced the door switches on my microwave. Now, when I re-attach the control panel, I hear a clicking noise and the power cuts out.


The panel is shorting to metal parts. Was there any insulating materials you didn't put back on? You might try some black electrical tape applied to the edge of the control panel.

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Flashing zeros are a sign of a momentary power loss. Usually you also get a Pf error also. Not always....

Try this and if it does not work let me know.

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Operation manual is lost, how do I set the clock?


The manual for the Magic Chef MCD1311ST Microwave can be downloaded in pdf format from the following site (follow the link then click the "Manuals" tab):
http://www.mcappliance.com/mwodetailpage.aspx?ModelName=MCD1311ST

If you don't have time to download, here's what the instructions state:

SETTING THE CLOCK
When the oven is first plugged in, the display will flash ":0" and a tone will sound. If the AC power ever goes off, the display shows ":0" when the power comes back on.

1. Touch CLOCK pad.
This is a 12 hour clock system.

2. Touch CLOCK pad once more.
This is a 24hour clock system.
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3. Enter the correct time of day by touching the numbers in sequence.

4. Touch CLOCK pad.
The display stops blinking, and the colon start blinking. If you selected 12 hour clock system, this digital clock allows you to set from 1:00 to 12:59. If you selected 24 hour clock system, this digital clock allows you to set from 0:00 to 23:59.

5. Touch STOP/CLEAR pad.

NOTE: If you attempt to enter an incorrect time, the time will not be set and a error signal tone will sound. Touch the CLOCK pad and re-enter the time.

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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

Please note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

So if you need further free help, please post a
NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, and your symptoms.

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Will not work after power outage. Clock shows the two dots. Clock will not set.


Try and unplug the microwave and wait for one minute before replugging it back into the outlet. If the clock still won't set then the board inside needs to be replaced. This is a common problem with microwaves. they are very sensitive to power surges and or spikes. A good idea is to have a surge protetor installed on your electrical panel to protect the whole house. Hope this helps.

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Disconnect AC power, take the top cover off, go through the unit and tighten all screws, particularly those connecting ground wires to the chassis and those fixing major components like the power transformer and magnetron to the chassis.

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I have an Emerson Microwave Oven MW8997W and cannot change the hour (time) on my clock. How do I change the clock? Debbie


If your keys do not work at all, you probably have a bad keypad, in which case I'd ask you to reply back. In the meantime:

SETTING THE CLOCK

When the microwave oven is plugged into an outlet,
the oven will display " 0:00 "

1. Press the CLOCK button; the hour digit will blink
and the clock indicator will light.

2. Press the number keys to set current hour.

3. Press the number keys to set current minute.

4. Press AM/PM to choose AM or PM.

5. Press the CLOCK button again; the display will
show the present time. After the clock has been set,
the time will appear with blinking colon, unless
the oven is cooking or defrosting.

You can actually download your owner's manual here

We're happy to help and we appreciate your thoughtful rating of our answer.

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