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The xbox 360 scratches the game disk - Microsoft Xbox 360 Elite Console

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Hugoarenas\, you need to buy a new Xbox 360 or lose all your games! :(

Posted on Jan 04, 2011

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Bought guitar hero 5 xbox game w/guitar..disk spins and then says unreadable contact support...


Are other games working correctly in your Xbox 360?

Is this a brand new disk? or did you buy used?
if used, check for major scratching on the disk. If scratched heavily you can try to buff out scratches with a lint free cloth, I have also heard that toothpaste could be used for buffing out scratches, but I would only try this as a last resort.

If other games work fine in your Xbox, it's probably the disk. Make sure you have the XBOX version of the game (and didnt accidentally grab the PS3 game instead or something)

If it is the right version of the game and brand new and not working, call Activision and tell them you have a bad disk, if it's brand new I can't see how they wouldn't replace it. Or just return it to the store.

Mar 09, 2011 | Activision Guitar Hero 5 for Xbox 360

1 Answer

I have 2 copies of the same game that will not play in my xbox 360. Every other game I have works.....Any ideas why?


Are the disks scratched? If yes, that is why.
If they are not scratched, and the games are installed to your hard drive, it may be a problem with the installation, you should uninstall the game then reinstall it to your hard drive.
Otherwise, there may actually be a problem with your Xbox 360 Console.

Feb 16, 2011 | Bethesda Softworks Fallout 3 for Xbox 360

2 Answers

Game will not work


Check back side of disk or any scratches or dirt, wipe of game with soft damp cloth. Please know if there are too many scratches or if the scratches are too deep, then replacement is be required. If there are no scratches or dirt, try other Xbox 360 games to for sure verify that it is the game that is the problem and not the Xbox 360. If the game is at fault and the Xbox 360 can play other games, and there are no scratches or dirt, then it’s a faulty disk, and needs to be replaced. Hope this helps!

Jun 02, 2010 | Bethesda Softworks Fallout 3 for Xbox 360

2 Answers

My Xbox 360 intermittently scratches the game disk


1. you move, shake or touch xbox while running or disk is iin. solution: STOP!!!
2. The disk reader is to close to the disk. Solution: Open up xbox,. find disk reader, take picture. Show to people at game-stop, they'll tell u what to do.
3. Xbox is broken or faulty Solution: Get your money back and buy a new one or don't and keep buying games when the old 1 gets scratched

Jun 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not read my disk


do all your disks do this? if so it could be your xboxs reading lense, if not it may just be sheer coincidence the second disk didnt work, this once happened to a friend of mine, exept with gta4

Mar 13, 2009 | EA Sports Video Game Consoles & Games

2 Answers

Scratches, scratches, scratches


A Fault on M$FT's part theyre is no buffers above the disk causing it to bump against the laser. Call M$ tell them its scratched a game make a fuss and they will either send you a new game or a credit voucher

Feb 12, 2009 | Microsoft Xbox 360 Console

2 Answers

New XBox 360 putting scratch in games


the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

Jan 02, 2009 | Microsoft Xbox 360 Console

2 Answers

Disk Scratched By Xbox 360


Lazer burn!!!happens to a load of my discs too usually doesnt kill em though

Mar 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


That normally means that the disk is gettgin scratched is your xbox laying down or standing up? If its standing up and is bunped slightly the disk can shift and get scratched. Check your games for scratch rings around them.

Feb 18, 2008 | Microsoft Xbox 360 Console

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