Question about Cyberhome DVD & Blu-Ray Players

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When I try to watch ANY DVD, after loading, the screen says "bad disc"

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Hello,
Sounds like you need to clean the optical lens on the inside of your player. You can do this the easy way and purchase a dvd cleaning disk or you can remove the cover of the dvd player, there will be a couple of screws on the side and a couple on the back. Once you have done that, open the cd tray and unplug your player from the outlet. Now take some cu-tips and a small amount of rubbing alcohol and lightly dip a cu tip in and look inside your player. You will see a small glass bubble inside the middle of the carriage that will be the optical laser reader. Gently swab off the optical lens a couple of times with each cu tip dipped in a small amount of alcohol. It would a good idea to also purchase a can of compressed air and blow your system out to make sure it is clean of dust and dirt. Make sure you blow the system out before cleaning the optical lens. Let dry for about 2 minutes before plugging back in and replacing the cover. Now try and play your dvds. You might also want to clean each dvd before placing them in your player as an added help. I hope this helps and let me know if you are still having problems because it could be a defective part and I will be able to let you know what it is with a few more questions and the answers you give.

If you do not mind please rate my help, I would really appreciate it. Thanks

Posted on Jul 09, 2008

Every DVD I inserted tried to load and then showed a
"bad disc" error. Left dvd tray open (out), removed the power cord and the cover. I used compressed air to remove all dust and a q-tip with a very small amount of rubbing alcohol to clean the optical lens. Plugged the electric cord back in the wall outlet and played 5+ DVDs in a row without any "bad disc" errors at all.

Posted on Sep 08, 2008

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