Question about Brother MFC-7820N Printer
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Posted on Jan 02, 2017
I had the same problem with a new Canon MP970. Printed ok, but couldn't communicate with the scanner - error 2,155,0.
Canon phone support didn't help, and suggested it was a firewall problem. I uninstalled, and re-installed, turning off firewall, virus software, and everything. No luck. Tried several USB cables, no luck.
Then I uninstalled again - as well as a couple of old drivers and software associated with two now deceased printer/scanners.
This time I plugged the (same) USB in and turned on the device, using Windows' own hardware install wizard.
Now it works fine (at least for now... touch wood).
So - the problem might be either conflict with other printer/scanner devices installed, or with Canon's installation software.
Posted on Aug 02, 2008
Ok I know how to fix this issue, this involves going into the registry editor, also only available in windows XP, so be careful!
Click START -> RUN and type in REGEDIT
Go to HKEY_LOCAL_MACHINE -> SOFTWARE -> BROTHER -> CONTROLCENTER -> (version number) -> (model number) -> DEVICEINFO
Look in the right hand window for ENABLEWIA, if the value is set to 0, set it to 1.
Reboot your computer, should be fixed!
Posted on Dec 05, 2008
If you're using Vista, this happens all too regularly with HP printers. I've had a few where I have to uninstall everything then re-install to make things work.
Two weeks later the same thing, same process.
Try downloading latest drivers from HP and see if that helps. HP don't admit there's a problem.
Don't seem to have this problem with Epson printers tho.
Posted on Oct 02, 2009
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