Question about Brother MFC-7820N Printer

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Scanner will not scan it goes about half way and then stops and i get message that scanner can't be found and code cc031 then cc027

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: Scanning error - cannot scan error code 2,155,0 ???

I had the same problem with a new Canon MP970. Printed ok, but couldn't communicate with the scanner - error 2,155,0.
Canon phone support didn't help, and suggested it was a firewall problem. I uninstalled, and re-installed, turning off firewall, virus software, and everything. No luck. Tried several USB cables, no luck.
Then I uninstalled again - as well as a couple of old drivers and software associated with two now deceased printer/scanners.
This time I plugged the (same) USB in and turned on the device, using Windows' own hardware install wizard.
Now it works fine (at least for now... touch wood).
So - the problem might be either conflict with other printer/scanner devices installed, or with Canon's installation software.
...

Posted on Aug 02, 2008

EcoPcKing
  • 76 Answers

SOURCE: dcp-115c usb cannot be found (CC027)

sure..some printers need to be plugged directly into wall socket for scanner to work..try that first..

Posted on Nov 21, 2008

  • 2 Answers

SOURCE: brother dcp-7020 can't scan and get cc027 error

Ok I know how to fix this issue, this involves going into the registry editor, also only available in windows XP, so be careful!
Click START -> RUN and type in REGEDIT
Go to HKEY_LOCAL_MACHINE -> SOFTWARE -> BROTHER -> CONTROLCENTER -> (version number) -> (model number) -> DEVICEINFO
Look in the right hand window for ENABLEWIA, if the value is set to 0, set it to 1.
Reboot your computer, should be fixed!

Posted on Dec 05, 2008

  • 1479 Answers

SOURCE: HP L7650 Scanner Could Not Be Initialized in Leopard (Not Found)

If you're using Vista, this happens all too regularly with HP printers. I've had a few where I have to uninstall everything then re-install to make things work.
Two weeks later the same thing, same process.
Try downloading latest drivers from HP and see if that helps. HP don't admit there's a problem.
Don't seem to have this problem with Epson printers tho.

Posted on Oct 02, 2009

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Scanning error - cannot scan error code 2,155,0 ???


i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111

Thanks
Sanjieev

Jan 13, 2009 | Office Equipment & Supplies

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Dcp-115c usb cannot be found (CC027)


sure..some printers need to be plugged directly into wall socket for scanner to work..try that first..

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3 Answers

Brother dcp-7020 can't scan and get cc027 error


Ok I know how to fix this issue, this involves going into the registry editor, also only available in windows XP, so be careful!
Click START -> RUN and type in REGEDIT
Go to HKEY_LOCAL_MACHINE -> SOFTWARE -> BROTHER -> CONTROLCENTER -> (version number) -> (model number) -> DEVICEINFO
Look in the right hand window for ENABLEWIA, if the value is set to 0, set it to 1.
Reboot your computer, should be fixed!

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1 Answer

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I have an Epson Perfection scanner and it has always worked perfectly. Then, out of the blue, it completely stopped working. I cannot recall the error codes, but the solution I found was to uninstall/reinstall. I still don't know what occurred to create the problem, but it has worked flawlessly since the reinstallation.

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