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I have a gun safe that is open the dial will not turn and the handle will not turn either. The safe door is open but I cannot get dial or handle to turn so that I can lock door. What can I do so that I can lock door to secure my guns?

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Well the good news is that the door is open and not locked closed --- do not close the door until the problem is for sure fixed. on the inside of the door there should be a access panel that is held on by some screws,, remove the screws and panel. now depending on the make and model of the safe there are a few things that could have happened here. there is a chance that a re-locker has failed and jammed the linkages from moving. ( NOTE : the dial should not turn until the handle is in the locked position ). now if you look at the bolt linkages ( top,bottom,and sides ) make sure that none of the bolts have jammed up against the exit holes of the metal of the door. lubricate all linkages using a silicone or teflon based lubricant. the next thing to check is to make sure that the bolt from the combo pack is not broken and jamming up the handle linkage. there are not many things that can go wrong with the safe -- it is all just a bunch of levers and linkages and it has been my experience ( working as a locksmith for 18 years ) that this problem is a binding issue. again,, I cannot stress it enough to make sure you do not close the door until the issue is fixed and you have tried the combo several times and simulated a open and close ( handle lock and un-lock ) test.
if after all this you are still having issues - it is well worth the service call to have a locksmith stop by and service the safe, this will insure that the safe does not lock you out.

c...

Posted on Jan 04, 2011

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Posted on Jan 02, 2017

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4 Answers

Can u assist me with opening my safe


Our tech team at Quality gun safes wall safes and floor safes store in Burlingame Ca produced this video

Nov 04, 2014 | Sentry Fireproof Safe

2 Answers

Do you have a service center in Mindanao, Philippines


I am not part of any manufacturer or service group. However there are a couple of common problems that are easily fixed. One very big one is some debris or fire proofing falling out of the door or frame getting trapped in the way so the door doesnt seal. Also it can fall into the holes if there are any and block the bolts. First will it lock when in the open postion?? This may require locating the door bolt stop inside the door hinge. It stops bolt travel if the door is open. Pushing it into the safe will move the stop and the handle to be free to through the bolt or bolts. If the handle does move and lock and you can turn the dial then it will be the issue i described above.
If you cannot lock the door in the open position with the retainer pushed in then it is inside the door mechanism. I would refer you to your local locksmith who is also a safeman. You could open the back plate and explore if you have mechanical skills and feel comfortable. However i recommend a safeman. Good luck!

Oct 13, 2014 | Sentry Fireproof Safe

1 Answer

Have old 50 yrs weilink safe have comb. not opening


You could have the correct combo... but not be using the correct pattern. Here it is.
Turn dial several times to the right to clear it...stop on 0
Turn dial to left (ccw) 3 times past the first number and then stiop on that number the 4th time around.
Turn dial to right 2 times past the second number stop on that number the 5rd time around
Turn dial to left 1 time past the 3rd number and stop on the 2nd time around.
Turn dial to the right until it latches (could be the last number or the drifted number) until it stops
Twist handle and open door.

NOTE:If this fails to open it then its possible (after years of use and w/o service) that the numbers 'drift' from there original spot. You can try to find this out by applying pressure to the handle (which engages the 'fence' inside and rubs it against the wheel pack). While applying light pressure rotate the combo dial and where it locks up should be one of the numbers... check this against your 'correct combo' and see how they match. If it's off then all of them are off. You'll need to determine the 'new' combo by drawing the dial with the numbers use the fence located number (usually the first or last) and then reverse engineer the combination. You may also want to grab a book on safes/ safe-cracking to understand the mechanics if this doesn't make sense. Good luck!

Jun 03, 2014 | Safe International Digital Electronic Safe...

1 Answer

My Gun Safe will not open. It is a Redhead gun safe (2007?) with an electronic lock and central "star" handle. It worked fine until last week; I still hear a light "click" after I...


there are a few things that might have happened,, one thing is that the battery is almost dead and does not have enough power to fully retract the locking bolt, or the bolt motor itself has failed and is not pulling the bolt back far enough to let the handle move, or the bolt is dragging, or a broken drive gear. all these are very common problems and in the lockshop that I worked at we would get 2 of these calls a week.
there is one thing that you can try before you call a locksmith to come out and try and get it open. IF it is not bolted to the floor : try and gently lay the safe down on its side ( hinge side twords the floor -- door facing you ), now with the help of a helper,, have them hold the top or bottom of the safe about 5 inches off the floor and you type in your combo, just as the combo is finished and you know that the ' clicking ' sound is about to click, have them drop the safe to the floor,, the timing has to be perfect and this may in fact let the bolt fall back into the combo pack enough to open the door,, turn the handle quickly and open the door. if this works ( 1 in about 100 ) then set the safe upright again and with the door open lubricate all moving parts / replace the battery and test the lock 15 times ( do not close the door until you have tested the system many times ).
if this does not work then call your local locksmith ( safe tech ) and have them come out to service the lock. ( they most likely will need to drill a small hole under the dial and move the bolt out of the way and replace whatever has broken ).

c...

Jan 04, 2011 | Sport & Outdoor - Others

1 Answer

Combination rotation


3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about Sentry Safes at www.SentrySafeShop.com

Dec 11, 2010 | Sentry Fireproof Safe

1 Answer

I have the combination, but I forgot the order that it is supposed to be applied. IE do I start by turning left or right? How many times? then for the next number in the oposite direction, how many...


3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com

Dec 11, 2010 | Sentry FIRE-SAFE Combination Safe DS3431,...

1 Answer

Is pattern to sentry 1230 safe right left righ


3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information on your Sentry Safe at www.SentrySafeShop.com

Dec 08, 2010 | Sentry Fireproof Safe

1 Answer

How do i unlock my safe with: Model number MSW 3110 Serial Number BK 706346 Dial Combination 23-93-59 Thank you. Dan.


3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com

Dec 01, 2010 | Safe International SentrySafe Home/Office...

1 Answer

I need the turns for sentry safe 1330 i seen it on your site and i forgot to write them down can you post it again thank you


3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com

Nov 29, 2010 | Sentry Safe Qe4531 Firesafe Waterresistant...

1 Answer

I know the combination of sentry 1610 safe but can not open.


Are you sure that you are turning the dial correctly? 3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com

Nov 21, 2010 | Sentry Fireproof Safe

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