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Windward II, model 55296; Remote no longer activates fan or light even though electricity is on. Batteries have been changed. Face of remote just has blank rectangle with a blank.curved indicator underneath it, Remote and fan have worked flawlessly for a year since they were purchased. Is the problem with the remote? Email = rosandwill@rogers.com

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First off you might try shutting down the power on the Windward itself. There may be a disconnect near the unit, or a breaker.. or the breaker may be in the house in the main breaker panel. In either case, turn it off for maybe 10 minutes and see if that resets the system for you.

Since they've been working for a year it's not the initial setup so hopefully the above gets you lined out. If not you'll probably want to check out Windward's customer service since that code probably isn't in your basic home-owner's manual you get with the unit.

If you know any local HVAC folks you might ask a technician if he has the problem codes (and symbols) for that model and they can give you an idea of what's up.

Good luck!

:o)

Posted on Jan 04, 2011

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