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Afront load washer leaks around soap dispenser

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We had this problem with our washer (samsung wf316bac) for a while. 2 service calls did nothing to fix it. Washer is level, use correct soap and amount, etc. etc. I had to turn down the hot and cold water faucets to fix the problem. It worked. I think there is a siphon problem with the soap dispenser design... On a very large load we now get the 'nf' (no flow) message and have to start the washer again. Beats water on the floor... Samsung denies having any problem but you will find this all over the interent. hope this helps...

Posted on Mar 08, 2011

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Posted on Jan 02, 2017

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I have had this happen. I have taken the dispenser tray out and cleaned the area where the water and the detergent will flow into the washer at. This area had gotten some gunk build up, once I cleaned it, it has not leaked since. Now I just routinely look at this and make sure that it is clean. Hope this helps you.

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We had a similar problem with water coming out of the soap dispenser when the washer was run. I assumed that it was a problem with the water draining as everyone else posted here. I took off the front panel, got rid of the junk and drained it. Although this was great, it did not solve the original problem. It turns out that there was a sock stuck in between where the water comes out of the soap dispenser and in to the main compartment. Pulled it out with a needle nose plier and good to go. Thanks to everyone for their input here.

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Remove the dispenser, pour water into the opening and make sure water can get into the machine freely. Inspect the opening for soap build up.
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We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.

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