Question about D-Link DIR-628 Wireless Router

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My router won't even turn on when plugged in. What's the problem?

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  • ousooner15 Jan 04, 2011

    The router worked the very first time I turned it on. After set up, I changed the location of the router which meant changing outlets. After replugging it in, the router was dead. I tried the old outlet and the same thing happened. I tried just about every other outlet in the house and the same thing.



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This may sound silly, but try another outlet.

This problem is pretty upfront and complete. No power, no lights. It could be the power supply is bad, or the unit. At this point, once you're sure the outlet is good (plug a lamp into it or use one you know is good), you'll have to get a hold of another power supply or another unit and test both.

You may find if you don't have another one handy, is to take it back to the store (new?), or find a power supply with the same characteristics (power output and load), and the same connector.

Barring that.. you may have to see if there's any technicians, computer stores, etc that will let you bring it in and try the combinations above to see where the problem lies.

Good luck!


Posted on Jan 04, 2011

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Need info... is it DOA (Dead On Arrival)? did it happened after a power loss? or all of a sudden? you should first check the AC adapter for power with the use of a multimeeter, try plugging it in a differant outlet, then you could try performing a reset (according to manual instructions) but it could be just dead... these things happen


Posted on Jan 04, 2011


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