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My Gun Safe will not open. It is a Redhead gun safe (2007?) with an electronic lock and central "star" handle. It worked fine until last week; I still hear a light "click" after I punch in the code, but the handle will not unlock....What do I need to do?

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There are a few things that might have happened,, one thing is that the battery is almost dead and does not have enough power to fully retract the locking bolt, or the bolt motor itself has failed and is not pulling the bolt back far enough to let the handle move, or the bolt is dragging, or a broken drive gear. all these are very common problems and in the lockshop that I worked at we would get 2 of these calls a week.
there is one thing that you can try before you call a locksmith to come out and try and get it open. IF it is not bolted to the floor : try and gently lay the safe down on its side ( hinge side twords the floor -- door facing you ), now with the help of a helper,, have them hold the top or bottom of the safe about 5 inches off the floor and you type in your combo, just as the combo is finished and you know that the ' clicking ' sound is about to click, have them drop the safe to the floor,, the timing has to be perfect and this may in fact let the bolt fall back into the combo pack enough to open the door,, turn the handle quickly and open the door. if this works ( 1 in about 100 ) then set the safe upright again and with the door open lubricate all moving parts / replace the battery and test the lock 15 times ( do not close the door until you have tested the system many times ).
if this does not work then call your local locksmith ( safe tech ) and have them come out to service the lock. ( they most likely will need to drill a small hole under the dial and move the bolt out of the way and replace whatever has broken ).

c...

Posted on Jan 04, 2011

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