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Recently purchased destop. Put in pastword, lost paperwork with pastword now cannot back out and change so I can use the destop. Keeps asking for pastword that i no longer have. Help i am contaqcting you on my husband's computer. I cannot use mine because of the problem. What can be done?

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  • John Cunningham Jan 04, 2011

    Is it Bios Password Locked, hard drive locked, or windows locked?

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The only thing you can do is take the computer and your sales receipt back to where you got it and have them reset it. because of security issues and stolen computers, no one will do it unless you can prove its yours. sorry

Posted on Jan 04, 2011

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Posted on Jan 02, 2017

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