Question about M-Audio Mobilepre USB Bus-Powered Preamp and Audio Interface Sound Card

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Nothing happens when plugged in to my laptop - M-Audio Mobilepre USB Bus-Powered Preamp and Audio Interface Sound Card

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This could be a number of things, lets go over the most likely.
-It is possible if you have an older laptop that you have USB 1.1 ports instead of the needed USB 2.0 port required to provide the device power. (If it has a separate "optional" power supply, use it.) Or all of the USB 2.0 ports are being used. Try unplugging all of your USB devices except for the interface and try it in different ports.
-If this isn't a problem and you have free and powered USB 2.0 ports then the next most likely culprit is bad drivers. Try uninstalling the drivers for the device (if you've installed them) and downloading the newest drivers from the M-Audio web-site and installing those.
Great choice of gear, I use quite a bit of M-Audio equipment myself and it's good quality for a good price...
Hope this helps. Thank you.

Posted on Jan 04, 2011

  • leibroadcast Jan 04, 2011

    i bought the mobilepre about 6 years ago and used it t perfection i recently moved and have not used it for about a year and a half... i plugged it to 3 seperate laptops (brand new laptops with 2.0 ports) and nothing... it doesnt pop up but the light and power in the mobilepre does go on...

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