Question about M-Audio Mobilepre USB Bus-Powered Preamp and Audio Interface Sound Card
This could be a number of things, lets go over the most likely.
-It is possible if you have an older laptop that you have USB 1.1 ports instead of the needed USB 2.0 port required to provide the device power. (If it has a separate "optional" power supply, use it.) Or all of the USB 2.0 ports are being used. Try unplugging all of your USB devices except for the interface and try it in different ports.
-If this isn't a problem and you have free and powered USB 2.0 ports then the next most likely culprit is bad drivers. Try uninstalling the drivers for the device (if you've installed them) and downloading the newest drivers from the M-Audio web-site and installing those.
Great choice of gear, I use quite a bit of M-Audio equipment myself and it's good quality for a good price...
Hope this helps. Thank you.
Posted on Jan 04, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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