Question about Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

The extesion peice on my dyson ball dc25 will not detach from the vacuume to extend. I am going to loose my mind if i cant figure it out!

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Use electric

Posted on Jan 04, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

After cleaning my filters, the filter in the ball keeps snaping out when I turn on my vacuum

Hi Betsy, it's Jack at Dyson.

I'm sorry to hear your DC25's HEPA post filter doesn't seem to be staying in place. Once it's removed, it's important to replace it firmly, pushing it into place until you hear a click from the red locking catch:

If you're confident you've replaced the HEPA post filter securely, but it seems to be coming loose when you switch the vacuum on, please get in touch with the Dyson Customer Helpline so we can provide further assistance. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jun 05, 2015 | Dyson DC25 Animal Upright Ball Bagless...

1 Answer

I have a DC 25 orange ball upright Dyson. The catch on the blue filter in the roller ball does not hold and pops up after a few seconds use. The service engineer says that it is a design fault. Is

Not true, Dyson DC25 All floors has an orange ball. The sales man doesn't know what he's talking about. What it sounds like you need is a new filter. DC24 filter is different. Keep in mind that the DC25 is one of the most problematic machines in the Dyson line up and most of them don't last more than a couple of years. Before you throw money at it, take it to your local vac repair shop to get a proper diagnosis from a professional.

Jan 08, 2015 | Filter Vacuums

1 Answer

Dyson DC25 head wont vacuum when pedalhas been pressed?

More then likely your valve lock assy has broken. if your looking at the back of the machine, to the outside of the ball you'll see a black arm/hook attached by a silver spring. it could be loose, broken or out of place.

If you need any help feel free to contact me.


Mar 14, 2013 | Dyson DC25 Vacuum

1 Answer

My extension handle will not come out

Hi Brenda,

I am sorry to hear you are having difficulty with your wand handle/extension. Based on the details you provided, it sounds like you are describing the DC25. If you do own the DC25 please visit the links below for detailed instructions on how to resolve this.

US Support:

UK Support:

If your machine is the DC24, please call us directly at 1-866-693-9766 (US) or 0800 298 0298 (UK) so we can provide further assistance.

Best wishes,


Jun 24, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My detachable handle is stuck in the up position I can't get it to go back down

OK excellent..............but next time make sure your problem is posted in the correct category on FixYa, and you may get a better response from out there.

May 23, 2012 | Dyson Dc25 Animal Ball Vacuum Cleaner -...

1 Answer

The feeder bar stopped working on my dyson ball vacuum yesterday. My model # is the dc25. My husband and I can't figure out why it stopped working

Hi there,

Sorry to hear you're having a problem with your DC25. To protect the cleaner, the brushbar is designed to cut out if jammed. To check the cleaner head is free of obstructions and to reset the cutout switch, please visit the Support section of our website and follow these simple steps:

This should resolve your issue. However, if you're still experiencing difficulties, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US) so we can provide further assistance.

Kind regards,

Dyson Customer Service

Jul 10, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Filter in the ball on my DC25 keeps coming loose and keeps the ball from spinning any ideas

My Dyson DC25 keeps blowing off the filter within the ball. It then stops the ball from rotating freely.

Jan 14, 2011 | Dyson DC25 All Floors Bagless Upright...

Not finding what you are looking for?
Dyson Ball DC24 Bagless Upright Vacuum Logo

Related Topics:

111 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts


Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers


Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides