Question about Parrot Radio Communications

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My new parrot blue tooth xpressway is charged, and paired with my Samsung Transform (android) phone. I can hear wonderfully with it but no one can hear me. they say all they get is every 2nd or third word like I was breaking up. Is there any known fix for this? I already exchanged the first one thinking it was the headset, need help right away as D.O.T. is issuing big fines for not using handsfree. Thanks

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