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I have a Garmin streetpilot c330, and the keyboard is malfunctioning. When I press one letter, either I cannot punch it in, or another letter appears. I press "address" and I get "food." Question: Is this a hardware problem and therefore not worth repairing ($150 for refurbishing)?

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  • digits1122 Jul 09, 2008

    Yes, it appears to be off, but not consistently so. The BACK button works fine consistently, but I cannot type in addresses, because I keep getting to the square to the right of it. 



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It sounds like the digitizer is misaligned.

Posted on Jul 09, 2008

  • Matt Jurach
    Matt Jurach Jul 09, 2008

    Does it appear that your screen touches are off by a few millimeters in a certain direction? (i.e., you try to press a button, and the one above it gets depressed instead?)



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I would say that the touch display is bad. Contact Garmin by phone with your exact model and serial number. Many times they will warranty components past the original warranty period. They are at North America - Consumer Products

Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)

US: 913-397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296


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