Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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Mac notebook problem

My notebook gets as far as the apple and the whirling circle and then I get a circle with a line through it like a warning and it won't start

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It sounds like youre hard drive may be failing. Power it down and when you turn it on next, hold down the OPTION key ( should send you to start up manager ) right after you hit the power key. What do you see?

Posted on Jul 11, 2008

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My MacBook Pro is stuck on the grey start up screen with the apple logo and a spinning circle. Sometimes it gets to a probationary circle with the spinning circle.


Unfortunately, this sounds like a problem with your hard drive/ logic board. To Fix This You Will Need To Go To The Apple Store And They Will Most Likely Have To Replace Or Repair It. the Process Takes About 2 Days - 1 Week (Just To Set Expectations.) :(

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If it turns on and you get a gray or blue screen with an Apple symbol and a rotating circle - your hard drive it shot and you need to get a new one.

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There is a circle with a diagonal line through it and then it show a long black box with a ? mark on my apple laptop


That means it cannot find a system folder to start from, booy from a system disk and run the disk utility, get back to me if you need more help.

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Try resetting your SMC:

http://support.apple.com/kb/HT3964

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malware virus (http://www.filehippo.com/download_malwarebytes_anti_malware/) download and run this software. in safe mode this should take care of it.

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1 Answer

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your software probably corrupted.Reinstall the software and checj

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Try clicking on the circle with the line through it. Sounds like it is muted.

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Better Take It To Telus To Repair

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1 Answer

Mac book displays a circle with a diagonal line through it when booting up, but fails to boot up


Restart your mac:
Safe Boot: Hold down the shift key after the chime until the Apple logo appears and the gear is moving.
It will take awhile but you will be asked to login.
Go to your Applications folder> Utilities and launch Disk Utility.
In the left side column, highlight your drive and repair permissions.( button down below)
Empty the trash.
Restart your mac

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