Question about Sylvania G-Netbook

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Hello i bought my daughter a sylvania 7" NETBOOK and cant seem to be able to get wireless serves on it hope you can help

Posted by Anonymous on

  • Jeffrey Groves
    Jeffrey Groves Jan 03, 2011

    This is a common problem. This model of netbook has been showing up like a rash on this and other assistance web sites. It is obviously defective, since MANY have been having the same problem. Take it back for a refund and buy an Asus netbook.

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Try following the below directions.

It is looking for a password (WiFi Network Key) You have to double click on the little computer icon down in the right tool bar area, the one with the two side radiating arcs, and possibly has a small red X under it. The red X indicates that it is NOT connected. When you double click on that icon a window called RT28701 opens up, then you click on Wireless Information tab, then you cursor down to the name of your WiFi and high light it and click the connect box. Then another window opens up called Network Properties. Uncheck "The key is provided automatically" box. This will allow you to type in your "Network Key", the password that protects your network from outsiders. This "KEY" was set up when you installed the router on your server computer. If this does not work at first, turn the machine over on it's back and using a toothpick, insert it into the little hole about an inch diagonally from the right corner of the data plate, this will re-load a new copy of everything including the WiFi RT28701 driver.

sometimes this driver gets confused. See my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing


Additional Information


When I try to sign on with the red X showing, I get "The page cannot be displayed If I then double click on the icon down in the right corner I elucidated above, RT28701 opens up to "Internet Protocol (TCP/IP) with all zeros in the IP address field, and Subnet Mask, with no entries in the default gateway. That is a clue to me that the auto sign on has not found a viable network or needs something else. If I then click on Wireless Information tab, The list of available networks appear in the box. The machine keeps trying to associate my previous entered name site with my prefered site and tells me the signal is good, but it cannot link up. This is a signal to me that it has lost my Network Key or that the software has failed or both. I then click on advance and delete my prefered network and hit OK, this will force the software to ask me for my network again, and notice that the prefered is missing. I click on the name of my network again and then hit connect., then the Wireless Network properties window opens up and I can insert my Network Key again after I uncheck the "The key is provided automatically" box. I enter the key and hit the OK button. I still do not get a connection, so I reboot the machine, and wait for about 30 seconds and the machine synchs up because the little RED X under the icon has disappeared. Now the machine will hook to the internet as long as I want to, but sometimes when I turn the machine on it will not synch, so I go through the above sequence again. The secret is once you have entered your key and ask for the machine to synch up you have to reboot. Why? I do not exactly know, but I suspect that the WiFi driver looses it

Posted on Jan 04, 2011

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best way to connect to wifi is to use windows built in wifi connections. depending on the type of connection you will need to use a WEP key or WPA passphrase.

May 09, 2011 | Sylvania G-Netbook

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Go to start menu. click on control panel. click on network connections. click on the computer icon that comes up, to the left with list options, one of the options should be search for wireless networks. Your Wifi card might have gotten switched off by accident. The computer icon I spoke of earlier would likely say "not connected" right click and a box will appear click "connect".Or if it is a wireless window, you will want to click scan for available networks. Hope this helps

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Cant connect to internet have wi fi power got wireless router and internet power but when i go thru the steps i try to connect but cant


Hello, try f9 to connect to wifi.
Take a look at the reviews of the device on the address below, which give some help with getting the thing up and running.

http://bestgadgetnow.co.uk/gadget-news/99-cvs-sylvania-netbook-computer-review/

regards,
nicam49

Dec 29, 2010 | Sylvania G-Netbook

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Hello, I think you have to click a tab marked 'power on' , which then , confusingly, changes to 'power off'.
Take a look at this really good video review which may help.

http://bestgadgetnow.co.uk/gadget-news/99-cvs-sylvania-netbook-computer-review/

Best wishes,
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Dec 29, 2010 | Sylvania G-Netbook

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My Sylvania netbook has said 'loading device drivers' since we bought it.


Hello, can I suggest you view the review of the unit as apparently it's not like a 'real' laptop, more of a mobile device so may not have all the functionality you think.
Here's the link:
http://bestgadgetnow.co.uk/gadget-news/99-cvs-sylvania-netbook-computer-review/

Hope it helps!
Regards,
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Dec 27, 2010 | Sylvania G-Netbook

2 Answers

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Dear digital gadgets ,

Ive been more then patient waiting for the help that your company promises. If I do not hear back from your tech support to fix this problem, I am going to have no choice but to take my attorneys advice and start a class action suit ,and with all the people online that are having the same problem i am sure i will have no problem getting your consumers to join in on the class action suit. I also have-no doubt that the suit would take years,however my daughter who is crushed that her CHRISTMAS present does not work as well as the hopes and dreams of children everywhere will guarantee that we as a whole will prevail.You need to ask yourselves if a lawsuit that would most likely render your company bankrupt is really worth not helping to just fix the problem . If you are asking yourself who in there right mind would sue over something that cost less then a hundred dollars, the answer is everyone that bought one of these for a Christmas present and had there children,or mother's or so on crushed by it still not working or evan getting the help they need. I am forwarding this to SYLVANIA since it is there name you are using . I do hope that this problem gets fixed and it doesent turn into a bigger deal for all parties involved.

Thank you
Sheryl hammer

Dec 26, 2010 | Sylvania G-Netbook

1 Answer

How to connect to internet sylvania netbook 7''


selct a wireless network to start with ; if you have and you are showing a connection with no internet access then try restating your router. Also double check your wireless switch to make sure its turned on
i hope this helps
Vague

Dec 25, 2010 | Sylvania G-Netbook

1 Answer

Bought daughter a 7" Sylvania netbook for X-mas,


See: http://digitalgadgets.com/netbooks/support-7in-netbook.htm for a detail of how to connect. If that does not work then see my how to at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

You may also see:


Wait for the little computer icon in the lower right corner to show two radiating side waves with a red X under the icon. The red X indicates that the WiFi has not connected. double click on the Computer icon and a window opens up with RT28701 as the header, with all zeros in the fields.Click on the tab Wireless Information. and a new window opens up. Look for the name of your home wireless network, and double click on that name. another window will open up called Network Properties and you will see some entries, with the name of your network as the SSID. go down to the key box that says The key is provided automatically, and uncheck that box. At the long box that says Network Key type in your code for the network key. This code was assigned when your network was set up to prevent someone else from accessing your network. When you finish, check the box The key is provided automatically and from then on your machine will connect automatically because it will remember your key.

Dec 18, 2010 | Sylvania G-Netbook

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