Question about Voyetra Turtle Beach Turtle Beach Ear Force X1 Headphones

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XBOX turtle beach headphones

Do you know where I could have my Ear Force X1 headphones fixed? The wire (one end) got pulled out of the little audio control box and it needs to be soldered back in the little board. I don;t know how to do it.

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  • Psyph3r Mar 08, 2009

    one second sound, another no sound. Feels like the wire's/connection's loose:(

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  • 18 Answers

You could contact their support support@turtlebeach.com to see if they could help you.

Posted on Mar 11, 2010

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1 Answer

My tutle beach makes a wierd noise to my friends but i dont hear it


If you're using a wired controller, try a wireless controller. Sometimes connecting the USB on the controller and USB on the X1 to the XBOX can cause noise from the controller that can leak into the chat signal.

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Try the X1 on your PC or laptop to check if it's working OK. if you can hear fine on the PC, then there's nothing wrong with the headset and you should check the XBOX connections or RCA splitter cable.

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For that, you'll need to contact Turtle Beach. support@turtlebeach.com.

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Check to see if the USB plug is inserted properly. Try using a different USB plug on the XBOX. Also, check if the light comes on when you plug it into a USB plug on your PC or laptop. If the light doesn't come on then it might be broken. Send an email to support@turtlebeach.com and we'll send you informatin on how to get it fixed.

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