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My imageCLASS MF4370dn printer isn't doing USB scanning. I'm running on Windows Vista x64. Here's what I've done: 1. Reinstalled the drivers from MF4370_MFDrivers_Win_x64_us_EN-7.exe 2. Rebooted. 3. Pressed the Scan button until "USB SCANNING" appeared. 4. Pressed the Start button. 5. Got a dialog window with title "Canon MF4360-4390". A text box says "Canon MF4360-4390 Start Key". An empty selection box has the heading "Select the program to launch for this action". Obviously I can't select anything from an empty box, so the scan function is effectively disabled. How do I get it to work? Thanks.

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: scanner

Reinstall you software for the scanner .
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1849438&taskId=135&prodTypeId=15179&pro

Posted on Dec 29, 2008

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SOURCE: Link Scanned Image - Error Message on Canon CanoScan 500F

"Link Scanned images to..." refers to the programme you want to open the file. Navigate to the .exe of your preferred viewer

Posted on Jun 11, 2009

nyilasrobert
  • 627 Answers

SOURCE: Unable to open Epson Scan in 4490

try to uninstall and reinstall your printer software

Posted on Jul 17, 2009

  • 3278 Answers

SOURCE: Canon MP470 will not scan

Hello.

Scanning a document requires the MP Navigator EX software to be installed. If you don't have a copy, select: http://download.cnet.com/MP-Navigator-EX-for-Windows/3000-2094_4-10971618.html Choose Download Now and follow the process to install and run.

Scan pictures or documents using the MP Navigator EX software that was installed from the CD. Start the application, then click the "Scan/Import" button. Select "Photos/Documents (Platen)" to indicate you want to scan items on the scanner bed. Then use the "View & Use" screen to choose what you want to do with the scanned images. You can save them to your hard drive, email them, print them or, if the scanned document was a text image, use the Optical Character Recognition (OCR) feature to convert the scanned image to text.

Hope this helps.

Posted on Jun 15, 2011

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