Question about GPS
I was also unable to get TomTom Home to recognise my VIA 160. I called TomTom Support and was advised that there was a programming issue with TomTom Home and it was being addressed. They advised I would receive an email notifying me when the Home Application had been updated to allow connection with the VIA 160. At 21 February, I still have not heard anything back from TomTom and have not checked to see if an updated version of Home is available. If there is, hopefully the new version will work with VIA 160.. JT
Posted on Feb 21, 2011
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Posted on Jan 02, 2017
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It's likely that your map (data) got corrupted. You can recover by restoring your back-up copy of the map (that you'd previously done via TomTom HOME on your computer).
If you don't have a back-up copy, try using your computer's disk check utility to fix the file system and recover data (from the storage media on your GPS device). Just connect the GPS to your computer, no need to use TomTom HOME, just use the Properties tab and use the Tools to run a disk check (assuming you're using Windows).
If that doesn't work, you may want to purchase & download and install the latest copy of the map from the TomTom website (via HOME).
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