Question about Xerox Phaser 8200 Laser Printer

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Xerox 8550 yellow bleeds into black on lightstripe test. After several runs of test it improves and my blacks are black again for awhile. Do I need a new printhead? I don't want to buy a new printer because of the money invested in the extra trays. Xerox dealer says the new machines have a different number so won't work

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This could be a leaking printhead but it is more likely to be a failed wiper/cleaning blade.
I have checked and as far as I can see, the additional trays should work on a Phaser 8560 as they both have the same part number which is 097S03174.
Hope this helps.

Posted on Jan 19, 2011

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Xerox phaser 8500 error code 09, 038, 46:4597


Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

IIf



Aug 11, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8550 is printing green and yellow with some gray color on all the print job, even after I replaced the ink loader, the black color came back but still getting only green and yellow. The ink...


Try printing a light stripes test page (Troubleshooting, print quality problems, troubleshooting print quality page).
If you have loads of missing jets, run a couple of head cleans, if you see improvement, it is worth running some more, if not, try switching off overnight and rebooting next day. If it still won't clear, you may have a faulty printhead.
If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well.
Hope this helps.

Dec 25, 2010 | Xerox Phaser 8500/DN Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox error code 09,038.46:350??


Hi. The error code you are referencing is referring to Black Ink Stick Count Failure.
  1. Make sure you are using Phaser 8500 ink sticks
  2. Make sure the ink sticks slide properly
  3. Remove any broken or partial ink sticks from the ink-loading bin
If the fault code is still displayed you will need to contact support to schedule a service call.

Please check out the online support at www.xerox.com\support

Oct 24, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8550 having color quality issue


If you are using third party ink sticks contact the manufacture and they will, if you use enough of thier product, send you a new print head and send out a tech to change it. Media Science is the most likely source of third party ink.
You can also switch to Xerox ink sticks and the colors will be correct after several purges to get rid of the old ink.

Harry

Sep 29, 2009 | Xerox Phaser 8560DN Laser Printer

1 Answer

Xerox Phaser 8560MFP/N System error 09,038.46:950


Hi mary_ballling:

Here is you problem.

9,035.4x through 9, 038: Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to Step 2.
Run clearISCfault test to clear the error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to Step 3.
Remove any blockage and/or replace the ink stick.Run
clearISCfault test to clear the error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the printhead.
Replace the ink loader assembly. Run
clearISCfault test to clear the error

Hope this helps

Jul 31, 2009 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Xerox Phaser 8500N Printer Error 09,037.45:9085


Hi Signrite: This should help out. It looks like you are having a problem with yellow.If you are using a third party ink (non Xerox) then you may be having a printhead.

9,035.4x through 9, 038:
Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Advise
customer. Run
clearISCfault
test to clear the
error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to
Step 3.
Remove any
blockage and/
or replace the
ink stick.Run
clearISCfault
test to clear the
error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace
the
printhead.
Replace the ink
loader
assembly. Run
clearISCfault
test to clear the
error

Nov 24, 2008 | Xerox Phaser 8500N Printer

1 Answer

Dark streaks


Hi,


You need to remove the maintanence kit and clean the wiper blades there and where the paper comes out of the machine at the top. See below and check when your maintenance kit runs out and how to replace it!



http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=389,E=0000000001343282793,K=7185,Sxi=9,Case=obj(947)

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=389,E=0000000001343282793,K=7185,Sxi=9,Case=obj(1031)

Nov 03, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Error code 09,038,46:21303


When you service a Phaser 8500 or 8550 printer for:
· a persistent Ink Out message
· 9,035.43 Cyan Ink Stick Count Fault
· 9,036.44 Magenta Ink Stick Count Fault
· 9,037.45 Yellow Ink Stick Count Fault
· 9,038.46 Black Ink Stick Count Fault
Test the Ink Out Sensors for proper operation.
Inspect the Ink Sticks.

Apr 09, 2008 | Xerox Phaser 8500/DN Printer

4 Answers

XEROX PHASER 8550


Do you have the operators manual? Run it through a cleaning cycle. Also Xerox's website will guide you through some maintenance steps. If you are using generic wax, you may have clogged the jets.

Aug 02, 2007 | Xerox Phaser 8500/DN Printer

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