Question about Computers & Internet
First thing is to determine if the mouse in itself is the bad unit or the USB stick for the mouse. When batteries were inserted does the mouse itself come on? If the mouse comes on then the mouse is okay. But if on the other hand the mouse does not come on then it is either the batteries are not strong enough to power the mouse or the mouse is damaged and mostly it cost more to fix the mouse that to have it replaced.
On the other hand if the mouse powers up and the system does not recognise the USB stick then this is a software issue and therefore should be dealt as such. What you do in thiis scenario is go to the program files on your system and delete the installation files for the USB stick of the mouse restart your PC and plug in the USB stick the PC should recognise it this time and install it for use by the mouse.
Hope this solution has been helpful?
Posted on Jan 03, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 27, 2011 | Computers & Internet
Jan 25, 2011 | Logitech Cordless Mouse
Dec 04, 2010 | Logitech Cordless Mouse
Mar 03, 2010 | Logitech Cordless Mouse
Nov 24, 2009 | Logitech Cordless Mouse
Oct 03, 2009 | Computers & Internet
Aug 05, 2009 | Microsoft Wireless Notebook Optical Mouse...
Feb 18, 2009 | HP Wireless Optical Mouse
Aug 09, 2008 | BenQ M310 Wireless Mini Optical Mouse
May 16, 2008 | Targus PAKP003U Keyboard
240 people viewed this question
Usually answered in minutes!