Question about Sylvania G-Netbook

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I seem to have the same problem. The wireless is authenticated and I have full bars. It still says DNS error. I have been back and forth with Sylvania and downloaded the patch, still doesn't work. I have the connection, I just can't access the internet. I even disabled the firewall thinking that might help and didn't. Any other ideas??

Posted by Anonymous on

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  • 1,267 Answers

Try following the below suggestions

It is looking for a password (WiFi Network Key) You have to double click on the little computer icon down in the right tool bar area, the one with the two side radiating arcs, and possibly has a small red X under it. The red X indicates that it is NOT connected. When you double click on that icon a window called RT28701 opens up, then you click on Wireless Information tab, then you cursor down to the name of your WiFi and high light it and click the connect box. Then another window opens up called Network Properties. Uncheck "The key is provided automatically" box. This will allow you to type in your "Network Key", the password that protects your network from outsiders. This "KEY" was set up when you installed the router on your server computer. If this does not work at first, turn the machine over on it's back and using a toothpick, insert it into the little hole about an inch diagonally from the right corner of the data plate, this will re-load a new copy of everything including the WiFi RT28701 driver.

sometimes this driver gets confused. See my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing


Additional Information


When I try to sign on with the red X showing, I get "The page cannot be displayed If I then double click on the icon down in the right corner I elucidated above, RT28701 opens up to "Internet Protocol (TCP/IP) with all zeros in the IP address field, and Subnet Mask, with no entries in the default gateway. That is a clue to me that the auto sign on has not found a viable network or needs something else. If I then click on Wireless Information tab, The list of available networks appear in the box. The machine keeps trying to associate my previous entered name site with my prefered site and tells me the signal is good, but it cannot link up. This is a signal to me that it has lost my Network Key or that the software has failed or both. I then click on advance and delete my prefered network and hit OK, this will force the software to ask me for my network again, and notice that the prefered is missing. I click on the name of my network again and then hit connect., then the Wireless Network properties window opens up and I can insert my Network Key again after I uncheck the "The key is provided automatically" box. I enter the key and hit the OK button. I still do not get a connection, so I reboot the machine, and wait for about 30 seconds and the machine synchs up because the little RED X under the icon has disappeared. Now the machine will hook to the internet as long as I want to, but sometimes when I turn the machine on it will not synch, so I go through the above sequence again. The secret is once you have entered your key and ask for the machine to synch up you have to reboot. Why? I do not exactly know, but I suspect that the WiFi driver looses it

Posted on Jan 04, 2011

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Posted on Jan 02, 2017

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1. check your netwok calble properly
2. check your router internet connection
3. follow these steps

Accessing network settings loadTOCNode(2, 'moreinformation'); To access the Network Settings area, follow the steps for the version of the Xbox 360 Dashboard that you are using.

New Xbox Experience Dashboard:
  1. From the Xbox 360 Dashboard, select System Settings in the My Xbox area.
  2. Select Network Settings.
  3. Select Configure Network.
Legacy Xbox 360 Dashboard:
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  2. Select Network Settings.
  3. Select Edit Settings.
IP settings, IP address, subnet mask, and gateway loadTOCNode(2, 'moreinformation'); Collapse this imageExpand this imagenetworksettings-basic.jpg

After you select either Configure Network or Edit Settings, you will be on the Basic Settings tab, which contains your IP and DNS settings. When you select the IP Settings block, you are prompted to select an Automatic or Manual configuration. If you select Automatic, the Xbox 360 console will try to automatically determine your IP settings from your network or from your modem or Internet service provider (ISP). This option is recommended for most users.

You may have to or prefer to manually configure the IP settings, especially when a static IP address is used. This is necessary only if your ISP has issued a static IP address, or if you have configured the router to issue static IPs (and DHCP is not used). To manually configure the settings, select Manual, and then enter the IP Address, Subnet Mask, and Gateway by using the keyboard on the screen. When the information is complete, select Done.
DNS settings, primary and secondary DNS servers loadTOCNode(2, 'moreinformation'); After you select either Configure Network or Edit Settings, you will be on the Basic Settings tab, which contains your IP and DNS settings. When you select the DNS Settings block, you are prompted to select Automatic or Manual configuration. If you select Automatic, the Xbox 360 console will try to automatically determine your DNS settings from your network or from your modem or ISP. This option is recommended for most users.

You may have to or prefer to manually configure the DNS settings, especially in scenarios in which a static IP address is used or where DHCP is not available or not offered by the ISP. To manually configure the settings, select Manual, and then enter the primary and secondary DNS server names by using the keyboard on the screen. When the information is complete, select Done. Note You do not have to enter a secondary DNS server to connect to Xbox LIVE. A secondary DNS server is required only if the primary DNS server has technical problems.
Wireless settings loadTOCNode(2, 'moreinformation'); To configure your Xbox 360 console to connect to your wireless network by using an Xbox 360 Wireless Adapter, follow these steps:
  1. Access Network Settings .
  2. On the Basic Settings tab, select Wireless Settings.

    Note If the wireless settings area does not appear or is unavailable, click the following article number to view the article in the Microsoft Knowledge Base: 909333 (http://support.microsoft.com/kb/909333/ ) While attempting to view the settings for a wireless network connection, all the wireless functions appear to be disabled in the Xbox Dashboard
  3. Follow the instructions to select your wireless network, select your wireless network name, and then enter your wireless security information.
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New Xbox Experience (NXE) Dashboard:
  1. Move to the System area of the Xbox Dashboard by using one of these methods:
    • Press the Xbox Guide button on your controller to open the Xbox Guide, scroll to the right to access Settings, and then select System Settings from the list of options.
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  3. Select Configure Network.
  4. On the Additional Settings tab, select PPPoE Settings.
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  6. Select Done.
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sure it will work thank you

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1. check your netwok calble properly
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3. follow these steps

Accessing network settings loadTOCNode(2, 'moreinformation'); To access the Network Settings area, follow the steps for the version of the Xbox 360 Dashboard that you are using.

New Xbox Experience Dashboard:
  1. From the Xbox 360 Dashboard, select System Settings in the My Xbox area.
  2. Select Network Settings.
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IP settings, IP address, subnet mask, and gateway loadTOCNode(2, 'moreinformation'); Collapse this imageExpand this imagenetworksettings-basic.jpg

After you select either Configure Network or Edit Settings, you will be on the Basic Settings tab, which contains your IP and DNS settings. When you select the IP Settings block, you are prompted to select an Automatic or Manual configuration. If you select Automatic, the Xbox 360 console will try to automatically determine your IP settings from your network or from your modem or Internet service provider (ISP). This option is recommended for most users.

You may have to or prefer to manually configure the IP settings, especially when a static IP address is used. This is necessary only if your ISP has issued a static IP address, or if you have configured the router to issue static IPs (and DHCP is not used). To manually configure the settings, select Manual, and then enter the IP Address, Subnet Mask, and Gateway by using the keyboard on the screen. When the information is complete, select Done.
DNS settings, primary and secondary DNS servers loadTOCNode(2, 'moreinformation'); After you select either Configure Network or Edit Settings, you will be on the Basic Settings tab, which contains your IP and DNS settings. When you select the DNS Settings block, you are prompted to select Automatic or Manual configuration. If you select Automatic, the Xbox 360 console will try to automatically determine your DNS settings from your network or from your modem or ISP. This option is recommended for most users.

You may have to or prefer to manually configure the DNS settings, especially in scenarios in which a static IP address is used or where DHCP is not available or not offered by the ISP. To manually configure the settings, select Manual, and then enter the primary and secondary DNS server names by using the keyboard on the screen. When the information is complete, select Done. Note You do not have to enter a secondary DNS server to connect to Xbox LIVE. A secondary DNS server is required only if the primary DNS server has technical problems.
Wireless settings loadTOCNode(2, 'moreinformation'); To configure your Xbox 360 console to connect to your wireless network by using an Xbox 360 Wireless Adapter, follow these steps:
  1. Access Network Settings .
  2. On the Basic Settings tab, select Wireless Settings.

    Note If the wireless settings area does not appear or is unavailable, click the following article number to view the article in the Microsoft Knowledge Base: 909333 (http://support.microsoft.com/kb/909333/ ) While attempting to view the settings for a wireless network connection, all the wireless functions appear to be disabled in the Xbox Dashboard
  3. Follow the instructions to select your wireless network, select your wireless network name, and then enter your wireless security information.
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PPPoE settings loadTOCNode(2, 'moreinformation'); If your Internet service provider uses PPPoE authentication, you have to enter the settings in the Xbox Dashboard if you have a direct connection through a modem. If you use a router or a gateway instead, leave the PPPoE settings blank because the router performs PPPoE authentication. Note If your ISP does not use PPPoE authentication, make sure that these settings are blank. To learn whether your ISP uses PPPoE authentication and to learn the correct PPPoE information, contact your ISP.To configure the PPPoE settings on your Xbox 360 console, follow the steps for the version of the Xbox Dashboard that you are using.

New Xbox Experience (NXE) Dashboard:
  1. Move to the System area of the Xbox Dashboard by using one of these methods:
    • Press the Xbox Guide button on your controller to open the Xbox Guide, scroll to the right to access Settings, and then select System Settings from the list of options.
    • Select the My Xbox channel, and then scroll to the right to select System Settings.
  2. Select Network Settings.
  3. Select Configure Network.
  4. On the Additional Settings tab, select PPPoE Settings.
  5. Use the keyboard on the screen to enter the PPPoE information that was provided by your ISP.
  6. Select Done.
  7. Select Back to return to the main Network Settings area.
  8. Select Test Xbox LIVE Connection to restart the test with the new PPPoE settings that you have configured.
sure it will work thank you

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