Question about Ricoh CL3000E Laser Printer

8 Answers

Color Print Quality

I have a Ricoh CL 3000 and have begun to notice some vertical "streaking" in printed images about 1 1/2 to 22 inches from the left side of the paper. There are no error codes or consumable replacement codes, but this issue appears on both B&W and Color prints, but is most prevellent with color printout. Trying to ascertain which consumable may be causing this, PCU's, transfer belt, fusing unit etc. The printre has run flawlessly and only has a total page count of just under 6000. Any help, most appreciated....

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  • 4 more comments 
  • mburney Jul 09, 2008

    Thanks for the info...Ispoke to a technician at Ricoh and they are leaning towardsthe problem being related to an "almost expended" Color Photoconductor Unit....so, I still have the dilemma.....

  • mburney Jul 09, 2008

    Comment by mburney, posted on Jul 09, 2008
    Thanks for the info...Ispoke to a technician at Ricoh and they are leaning towardsthe problem being related to an "almost expended" Color Photoconductor Unit....so, I still have the dilemma.....

  • mburney Jul 09, 2008

    No obvious scratches or damage to the PCU....

  • mburney Jul 09, 2008

    Yes, I understand that I need to replace "a" part, but I am trying to get a consensus as to which part to replace.

  • mburney Jul 10, 2008

    I have examined he transfer belt and there does not appear to be any problem. No scratches, dents, dings or imperfection.

  • mburney Jul 10, 2008

    Im going to oder a color PCU and see if that does the trick, if not, I guess the transfer belt unit will be next....

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8 Answers

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The following is taken from the service manual I hope it helps thanks J

4.3.1 BLANK PRINT
Symptom Possible cause Necessary actions
Defective laser scanning unit Replace the laser scanning
unit.
Defective PCU Replace the PCU.
Defective transfer belt unit Replace the transfer belt
unit.
Defective transfer belt
tension unit
Replace the transfer belt
tension unit.
Defective toner cartridge
drive unit
Replace the toner cartridge
drive unit.
Defective toner cartridge
agitator
Replace the toner cartridge.
Incorrect action of transfer
roller
Check the guide and the
transfer roller.
Defective high voltage
supply board
Replace the high voltage
supply board.
No image is printed.
Defective engine control
board
Replace the engine control
board

4.3.7 WHITE HORIZONTAL LINES OR BANDS
Symptom Possible cause Necessary actions
Defective PCU Replace the PCU.
Defective transfer belt unit Replace the transfer belt
unit.
White lines or bands appear
in images of all toner colors.
They are vertical to the
paper feed direction. Defective transfer roller Replace the transfer roller.

4.3.8 MISSING PARTS OF IMAGES
Symptom Possible cause Necessary actions
Defective PCU Replace the PCU.
Defective transfer belt unit Replace the transfer belt
unit.
Defective transfer roller Replace the transfer roller.
Some parts of images are
missing.
Defective fusing unit Replace the fusing unit.

4.3.11 DARK IRREGULAR STREAKS ON PRINTS
Symptom Possible cause Necessary actions
Unexpected streaks appear
at irregular intervals.
Defective transfer belt Replace the transfer belt
unit.

4.3.17 NO PRINTING ON PAPER EDGE
Symptom Possible cause Necessary actions
Defective PCU Replace the PCU.
Defective toner cartridge Replace the toner cartridge.
Defective transfer belt unit Replace the transfer belt
unit.
images are not printed in the
areas around the paper
edges.
Transfer belt not contacting
PCU
Check the belt tension unit.

Try these hope I could help Thanks J

Posted on Jul 10, 2008

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  • Ricoh Master
  • 2,794 Answers

Sometimes the PCUs can be covered under warranty. At that count it was probably defective. For it to happen on black and white as well could be a transfer belt. Fusers don't cause lines because the toner is already applied to the copy before it gets there from the drum and the transfer belt.

Posted on Jul 10, 2008

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Hello,

please try to examine the transfer belt. if this not resolved its recommended to bring the unit to the nearest registered repairman in your area.

melnavz

Posted on Jul 10, 2008

  • Emelio Navaja
    Emelio Navaja Jul 10, 2008

    Ok, so the transfer belt is working good, Did you try examining the circuit board of the printer, sometimes the main causes of the printer to get fault is when there is a malfunction parts in the circuit board.

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  • Ricoh Master
  • 13,433 Answers

So you need to replace this part which is not performing to quality expected?

Posted on Jul 09, 2008

  • Ekse Jul 09, 2008

    I would suggest to take it to a repair tech so we don't replace the wrong parts over the Internet.

  • Ekse Jul 09, 2008

    I would go with the Color Photoconductor Unit

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  • Ricoh Master
  • 1,879 Answers

Greetings,

Check the Photoconductor unit if scratches are present.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jul 09, 2008

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  • Expert
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The first thing I would do would be to put the old toner cartridge in if you still have it, if not try a new one. If that doesn't solve the problem you may need either a new fuser or transfer roller.

Posted on Jul 09, 2008

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  • Master
  • 1,689 Answers

Well in most laser printers the cause of the lines could be a scratch on the actual toner, dirty toner cartridge, or even the fuser. when these are the cause, you wont be able to see any consumables error message. you may try cleaning it out first before doing any replacement, it is worth a try.

to check the anatomy of your printer:
http://www.retrevo.com/support/Ricoh-CL3000-Printers-manual/id/261ci371/t/2/

cleaning:
http://www.ehow.com/how_3675_clean-laser-printer.html

Posted on Jul 09, 2008

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  • 217 Answers

In my experience, the fuser has always been the cause of the lines.

Posted on Jul 09, 2008

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Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
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      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
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  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

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    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean

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  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

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  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

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    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

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  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
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      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

I hope it helps!!!

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