Question about Belkin Play N600 HD Wireless Dual Band Router (722868807422)

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The software to manage the router will not load properly. I have all my other computers and accessories connected to the router and on the internet, however the computer that I installed the software on will not connect and I keep getting issues with the router manager in the task bar.

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  • richard_a_tu Jan 05, 2011

    The problem is the Atheros wireless card. I returned the Belkin with a Linksys. After having the same issues, I spoke with Cisco support and it was identified that the only computers that were having issues were the Atheros equipped computers. They said that the Atheros adapters have issues with the N networks and routers.
    No issues with my Dell, MAC Book, IPad, XBox or BlueRay connecting, it was only on computers with the Atheros computers. So before you go and buy any N network router, check your cards and make sure it's not an Atheros!

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Uninstall the Router Monitor Utility

And try to connect

If still having the same problem

ping me back with the following information

Belkin Model Number : F7D4301 or F7D 8301
Name of the internet service :
Name of the Modem :

Number of computers :
Other Devices that you use in the network :
Is there any Windows Vista Computers ?

Regards
Tom

Posted on Jan 04, 2011

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When I connect and load the Belkin software my Internet connection will not work. It is almost as if the software thinks my computer is wireless and it is not. I only bought the router to run the Xbox...


hello, are you connecting this via ethernet cable to your pc?

if you sre you should not need a disk, just simply plug in the enternet cable to your pc and the wireless router, and configure it within windows.

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Follow the procedure below to troubleshoot wireless connection issues, including dropped connections, failed connections or low signal strength.
NOTE: Because each of these steps represents a possible solution to this issue, try connecting to the wireless network and view Web sites using the Internet Explorer after completing each step.
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  2. Turn on the WLAN adapter using the Wireless Device Switch utility.
  3. Restart the Wireless Zero Configuration service.
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    WARNING: If anti-virus or anti-spyware software has been removed or disabled to troubleshoot the issue, Sony recommends enabling or reinstalling it to prevent exposure to malicious software. Once the software is enabled or reinstalled, configure it properly per the manufacturer's instructions to allow the Internet or network connection to work correctly.
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  11. If available, install a firmware update for the router and/or modem. Check the manfacturer's Web site for updates and instructions.
You can get the complete information in the esupport.sony.com article ID: C1000994
search for the article ID in the esupport search filed located on the top right side.

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This does not seem to be a problem with your router, rather with the network adapter in your laptop.
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Checking Device Status on the Device Manager

For Windows 2000 or XP:

1. Click on Start, go to Settings and then Control Panel.
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Ok, generally, you must have the the modem connected to the wireless router throught the port marked WAN and the the computer that is directly connected to the router (if options like that are available), though the lan port.

That said, there could be a few reasons for your computer not being able to connect to the wireless router. Please ensure that:

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If all these are up and running, there should not be ny problems. However, if you do face problems, try to identify the arena of error by doing a ping test. Follow these steps:

  • Go to Start>Accessories>Command Prompt and open program
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  • If you ger a respond that says "unable to send ping packets" or something like that, with a failure report of "request time out", you might need to reset the the WAP or modem by powering it off and on.
  • re run the ping test to see if connection is established.
whilst these are some simple troubleshooting steps, please do not hesitate to revert back to me if you should find there should be any trouble. Also, please dont forget to rate this solution if it has helped you in any way. Thank you.

- Technomancer






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