Question about GE Caf? 25.4 Cu. Ft. Side-by-Side Refrigerator w/Thru-the-Door Ice and Water - Stainless-Steel

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No chilled water from door. Isn't there a heater that can be installed to prevent water tube from freezing? I can't find part #. Model # is GSS25XSRD SS. Thanks.

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You can order it from Marcone.com with your model number. The part will be called "heater kit"

Posted on Jan 03, 2011

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I have a Samsung side by side refrigerator Model No: RS21DCSV. The water and ice dispenser are working. However, the water is no longer chilled?


Water is stored in a tube bundle located behind the crisper drawers (bottom, back of the refrigerator) and is chilled to the temp of the refrigerator (perhaps 40 degrees F). This tubing holds approx. 16-32 ounces (less than a liter) and incoming water pushes the chilled water to the dispenser, but also begins to warm the output water temps.

The only way to get colder water is the set the refrigerator to a lower temperature. But be careful that the temps are not so low as to cause other food items to freeze.

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My freezer is freezing at the drain hole so all the water is running into the bottom of the fridge


HI, either your drain tube is clogged or it will need a drain tube heater installed to prevent future freeze ups. Thaw out with hot water....

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Water dispenser stopped working but the ice maker works fine. this has happened before and I shut off the refrigerator for a few hours and the water started working. I think that the tubing is freezing...


try to adjust or lessen you thermostat setting or maybe your compressor continues working conduct observation after adjusting your thermostat if compressor not stop working even water is chilled replace thermostat.

Feb 08, 2011 | Hotpoint Refrigerators

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Hi, I am Dennis. The unit leaks water from the vent in the bottom center of the freezer side on to the floor of the freezer and sometimes out of the freezer door to the kitchen floor. Not muck of a leak....


Abesolutely a bad defrost heater. it is too weak to defrost the ice completely, therefore it falls off the coils and freezes on the drain tray. If you dont want to replace the heater you can also just install a drain tube heater that wires into the evaperator fan, it will run constantly as the fan does to keep water from freezing in the tube or tray. All parts can be purchased at http://www.reliableparts.com/ using your model number.

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Water dispenser does not dispence water


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Drain keep freezing up at entry point to the drain tube causing water to freeze from the drain top down to the bottom of the freezer. ( frozen waterfall!) Could the defrost heater be malfunctioning? i.e....


Not sure of your model number and manufacturer, but in some freezer there is a seperate drain heater that should stay on for the complete defrost time. (the defrost heater will shut off when the evap coil reaches a certain temp, and the rest of the defrost time only the drain heater is energized.) That would be the very first place that I would start. Hope this helps

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My Sub-Zero drain ices up too!


There is a drain tube heater and a floor pan heater kit for this model from Subzero
This is Not for a DIY project

Affordable Appliance Repair
Lake Forest, CA.92630

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2 Answers

Water keeps freezing


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. This seems to happen on certain models. The door insulaton may have detereated. Some parts places have a heater to add on to prevent this. I have heard of taping additional insulation inside the door to prevent this.

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1 Answer

Water freezing in the bottom of the side by side frezzer Frigidaire model FRS26ZSHB0


sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you access to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somewhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wire around the heater( black calrod heater right above the drain trough) and stick it in the whole maybe an inch or so. now every time the heater comes on to defrost it will prevent the hole from freezing over

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10 Answers

GE GSH22SGRE - water dispenser not working but ice cube maker working fine


I fixed mine by leaving the light on the dispenser on. It took about 6 hrs, but the little heat from the light bulb was enough to defrost the water line.

Oct 11, 2007 | GE GSH25JFR Side by Side Refrigerator

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