Question about HP Pavilion DV9910US Notebook

1 Answer

I have an HP Pavillion dv9910us laptop running Windows 7 32bit... It has been running fine, as usual. Lately I have had a lot of problems, however, with resuming from sleep or hibernation, it powers up but leaves a black screen. I have to unplug the power adapter and remove the battery and hold the power button for about 30 seconds, replace the battery and the power adapter and it turns back on just fine and resumes to windows exactly where I left off. On December 23, I upgraded the Ram from 3GB to 4GB... Again it was running fine, with no problems resuimg from sleep mode. On Jan. 1 I used the laptop for about an hour, putting it in sleep mode. On Jan. 2 I return home to use the laptop and when I hit the power button all I get is the (battery charginf LED) either steady on, goes out and returns on, or flashing, resumes steady lit... I have reseated the RAM, removed the battery and power adapter held the power button for 30 seconds, 60 and 90 seconds, replaced the battery and power adapter and nothing. I have also tried a different power adapter and I am still having the same problems. This leaves me to believe that it is the motherboard or the actual plug on the motherboard for the power adapter to plug into. I need help!! haha... If it is the motherboard please point me in the direction to buy the correct one and for fairly inexpensive. (I can and will replace myself).

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 20,706 Answers


ALSO KNOW SLEEP MODE! facts of life.
Only works if all driver on laptop are correct at
or it will fail for sleep.
or virus infected.
turn off sleep mode (ac/ and batter) under powers settings CP
work now>? i bet does, (battery out)

new power pack but why do that, take out the battery first
laptops need no battery and with no battery it can run perfect
does it.?????????????????? (ac wall power good sure)

Posted on Mar 01, 2017


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 50 Answers

SOURCE: Laptop HP Pavillion zd7000 (model zd7058cl) does not turn on

go on and contact them

Posted on Dec 23, 2008

  • 33 Answers

SOURCE: HP Pavilion dv4000 battery won't charge

all you really need to do to find out if it might be broken is to check and see if that DC Jack on the computer is "wiggling" around, if the center part is moving around. If it is, then there is a chance that it is broken. I used to work at a computer store where the owner would resolder new DC power Jacks into laptops, but he was the only one in town who did that. So you might want to check around at the local computer repair or electronics stores to see if someone does that type of thing. Also, have the power supply checked out, it could just be dead.

Posted on Mar 25, 2009

  • 32 Answers

SOURCE: Windows Vista freezes while loading up& Blue Vertical Bars appear


Reflashing the bios doesn't make any difference.

Check in the BIOS Screen whether notebook scree has the same issue if it is the same then it is a hardware issue if it is fine in the bios screen then need to run the hdd and memory test

After the test result we can decide next steps

> If hdd and memory test passes - then reload the os.

To login to bios - Reboot the system and keep tap on f10

Posted on Apr 28, 2009

  • 159 Answers

SOURCE: HP Pavillion dv6700 - black screen

Do the following without the battery inserted.

Let the computer sit with no battery for 24 hours. Do not put the battery in at all. Try using your original memory stick ONLY, with no hard drive and see if it will POST. If it does, insert the hard drive and try again. Could be the new memory...

Another thing you can try is reseating the processor. Turn the ZIF screw, take the processor out (WATCH THE PINS!!) and put back in GENTLY. Leave the memory in the computer, hard drive removed, try to power on.

These models have been known for bad motherboards. Contact HP and arrange to send it in. If you do enough digging on HPs website, you'll find the service advisory.

-Dell & HP Certified Technician

Posted on Oct 29, 2009

  • 1 Answer

SOURCE: Ram capacity on HP Pavillion dv2120us

Excellent discussion on dv2120 ram capacity up to 8g.

Posted on Dec 22, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

3 Answers

Pavillion dv9700 model dv9910us - when pressing power button, led's come up briefly as well as the fans, then everything suths off and repeats. no screen. same thing without battery, without hd and...

Your problem is related to the processor of your computer. It is either the fan is functioning or the processor is simply defective. Check if you can clean the fan of the processor and see if it works fine (spins without a problem). If it does then you have to replace the processor of your computer.

Jul 19, 2011 | HP Pavilion DV9910US Notebook

1 Answer

How do I replace the hard disk in a hp pavillion dv9910us ?

Access the manufacturer's web-site:
and enter the model-number of your HP system, and do the search.
Select the downloadable documentation, namely the "Service Manual",
which tells a qualified technician how to disassemble that particular model.
Follow the instructions.

Jul 13, 2011 | HP Computers & Internet

1 Answer

How do I replace the dvd drive in a hp pavillion dv9910us?

The DVD drive is usually held in place with two screws some-times one. These screws can be found on the underside of your laptop, the screw will be marked with a picture of a DVD/CD. Once these screws are removed the DVD can simply be pulled out and the exact replacement drive can be installed. Now reinstall the screws and bam, you're all done!

All the best!

Dec 11, 2010 | HP Pavilion DV9910US Notebook

1 Answer

Laptop is getting hot in upper left hand corner above the start button.

Laptops getting hot when use is common,it is just some models are too hot,you can buy a Netbook Cooler Pad to prolong the life and use of your DV9910US 17-Inch HP Laptop PC Notebook

Nov 22, 2010 | HP Pavilion DV9910US Notebook

1 Answer

Constant rebooting on\off every 2 seconds

This happens when the Nvidia chip on the motherboard overheats and the solder points around this chip fail. The motherboard needs to be "reflowed" or replaced. The chip in question is the Nvidia chip adjacent to the processor.

May 14, 2010 | HP Pavilion Dv9910us Notebook PC

1 Answer

Volume on hp pavillion dv9910us. I did a sound check the check said sound working correctly. The volume was fine until I did an update the other day. I did a sys restore but still having the problem. When...


try this: Fn + F12 to increase speaker volume.

If it doesn't work, then you will have to reinstall your audio drivers to rectify the problem.

Take care.

Apr 15, 2010 | HP Pavilion dv9000z Notebook

1 Answer


Below is a link to download the sound drivers for your laptop. Download, install and reboot and everything shoud be fine.

Jan 22, 2010 | HP Pavilion dv1000 Notebook

1 Answer

My laptop is hp pavillion .why the internet explorer won't work lately.but i can open my yahoo.pls help.


Please check if this helps.

How to reinstall or repair Internet Explorer in Windows Vista and Windows XP

Apr 21, 2009 | HP Computers & Internet

1 Answer

HP PAVILLION DV9910US Driver For Windows XP

Here is some great PC solution by Some FIXYA EXPERT. Get any kinds of PC solution from bellow.

  1. Intel MotherBoard
  2. Mercury Motherboard
  3. Gigabyte Motherboard
  4. MSI Motherboard
  5. P5GC-MX/1333 Motherboard
  6. via


Apr 12, 2009 | Computers & Internet

Not finding what you are looking for?
HP Pavilion DV9910US Notebook Logo

Related Topics:

181 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18420 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides