Question about Brother IntelliFAX 4750 Plain Paper Laser Fax

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Replace drum message won't go out even though we have replaced the drum twice.

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1. Open the front cover and then press Clear.
2. Press 1 to reset.

Posted on Jan 03, 2011

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1 Answer

Msg says Drum Unit Life Order K Toner but my K Toner is at 90%.


The drum may have an electronic counter installed and after so many pages being printed, even though it is still good, it will determine that it is time to replace. You may be able to replace the electronic counter. If not, you will need to replace the drum.

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You can try taking the cartridge out and cleaning the contacts with a pencil eraser and reseat the color cartridge. If no change, replace the cartridge.

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Does the 'Drum Near End' message for MFC 8460N mean to indicate the toner cartridge needs replaced?


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I'm a tech on that printer. That's a generic message if one cartridge is at 0%. When one toner or drum reach 0 it wont print even though you don't use that supply. The unit should show the level on the screen, if one is empty replace it.

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I recently noticed a message that said "drum end soon" on the screen portion of my printer. With that I went and replaced the drum and toner. The problem is this: The "drum end soon" message never quit...


Hi,

This message would continue to appear if the drum unit counter was not reset when you installed a new drum.
To reset the drum unit counter, follow the instructions below:
  • Press Menu on the Control Panel.

  • Press the Up or Down Arrow key to select Machine Info..

  • Press OK.

  • Press the Up or Down Arrow key to select Reset Menu.

  • Press OK.

  • Press the Up or Down Arrow key to select Drum.

  • Press OK.

  • Press 1 to reset the drum unit counter.

Thank you !!

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Panasonic KX-FL511 fax, have replaced the drum kit twice now, following the install instructions with drum (and same instructions in manual). Machine still will not reset counter or recognize the new...


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In the box with new drum is manual how to reset this, however, will not show solution for this particular model. So you ned:

1. Open cover (as to replace drum or toner). On display you will get "Cover Open"
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3. Press 1 (digit one) on keypad.
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Done.

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Error message


The code listing I ran across says that's a replace fuser.
How old is the printer. and how many pages have run through it?

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Replace drum


1.Power off the printer.
2.Open the top cover.
3.Press and hold the gray oval button on the operator panel below the indicator lights
4.While continuing to hold down the button, power on the printer.
5.The lights on the front panel will flash twice, then release the button.
The drum counter should now be reset. End of procedure.

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