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Can't get into my control panel or any operation system that has to do with disc clean up or any mateince

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Hi donna9, have you tried windows system restore? Click the start button, slide to programs & slide up to Accessories than to System Tools. Click System restore. You will not loose you're personal data. Also check you're antivirus software. Make sure it is up to date & run a full system scan. If neither have helped you gain access to the programs in windows there is only one other recourse. (A full install of windows). It's impossible to repair the windows files connected to these programs.
Please back up you're personal data to a second drive (copy & past) or a CD/DVD because you'll need to format the drive. (All a pain in the rump).
If you have restore CD's you can run them.
To make sure this is not a drive issue if you have to do a fresh install of windows. Find the primary drive's name. Example: Seagate, Western digital, Samsung. Find the model number of the drive. You can find the model number of the hard disk drive by opening windows device manager. Right click once on My Computer. Slide to & left click on properties. Click the hardware tab & than click the device manager button. Click the + sign next to Disk drives. Listed there will be the model number of you're primary drive. Write it down. Example: ST3160827AS.
This is a Seagate drive. Go to the manufactures web site & download the setup tools/utilities. You'll be able to create a bootable floppy disk or if you choose to create a bootable CD. This software work's outside of windows & will check you're drive for errors & repair it if needed. Whether the software does or does not find an issue with the drive it is possible you will loose you're data. This is why I'm suggesting this rout before installing windows fresh.


Good luck donna9!

Mike

Posted on Jul 09, 2008

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Posted on Jan 02, 2017

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Hi there,

I am one of the technician who are trained and had experience with different computer manufacturer with A+ certification.

First check if your computer came with Operating system.
- for branded computer its called recovery disc
- for self build computer, prepare for the operating system.

If you do not have an operating system disc.
- for branded computer such as HP or Dell, contact the manufacturer and request for one, some manufacturer are selling the recovery disc, some are for free.
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For steps on installing the operating system with screen capture here is the link that can help you.

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Thank you for using fixya

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