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I have a Bosch WR400-1 Tankless Water Heater. The unit is approx. 8 years old. Problem: When the heater is in the on position and hot water is off, the flames stay on and does not return to pilot mode. Your assistance is appreciated.

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  • ikaika_59 Jan 04, 2011

    heatman101,

    I pulled both wires one at a time, and both times the flame went out. Please advise on further troubleshooting...Aloha

  • ikaika_59 Jan 04, 2011

    Will check the sensor

  • ikaika_59 Jan 08, 2011

    FYI-I removed the water valve assembly, cleaned inside and out. The plunger was a little sticky, and there was debris in the lower valve. Also checked the plunger on the lower gas valve, it was stuck, and after some pushing and pulling with a longnose plier it moved freely. Replaced the water valve, and the heater worked fine, My heater does not have a water flow sensor. Thanks for your assistance.

  • ikaika_59 Jan 08, 2011

    Not fully

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Hi,

This sounds like a gas valve sticking....try to pull one of the wires from the gas valve and see what happens to check it out...if it stays on there that confrims it...

If the gas valve is bad and whith the age of the heater you may want to look into a new one...

heatman101

Posted on Jan 04, 2011

  • D. Floyd Kolb
    D. Floyd Kolb Jan 04, 2011

    Okay then something else is holding on the power to the gas valve... the problem is not that....

    If that is the case the next logical thing would be the water flo sensor...



    I would replace that or have it replaced... it must be stuck in the "on" position....they do fail in the on position sometimes...



    heatman101

  • D. Floyd Kolb
    D. Floyd Kolb Jan 04, 2011

    I think that the sensor should close when the water is flowing and then open when it stops...you can check that with an OHM meter...

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I have a Bosch Powerstar Ae115 and the left cutout keeps tripping. It has worked great for 5 years. When i reset it, the water gets warm again(never hot as it was before). What could be causing it to trip?


Water leaking into elements. Bad PC board. Undersized breakers. Undersized main panel.
Bosch Powerstar is a computer that happens to heat water.
If your 5-year-old laptop computer was malfunctioning, you would not be surprised.
But for some reason (false marketing by manufacturers?), folks believe a tankless computer is going to last 20 years.
Moreover folks also believe tankless will provide endless hot water while saving money.
The whole idea of tankless saving money is a load of sales-BS that defies physics and common sense.
There are no service manuals... except bosch website has troubleshoot section in product manual.
Call a bosch-qualified service tech.
Go to Lowes and buy ordinary tank heater, and fix your heater today for only $250.
Tank-type electric water heater can be easily repaired and maintained by homeowner to last forever... that is a fact
http://waterheatertimer.org/How-to-maintain-water-heater.html

http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html

Gene

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1 Answer

There is power to the system but when you turn water on elements do not come one and heat water. all phases have 238 volts to them. why will system not turn on and heat water


Do you have 3-phase water heater? Is this balanced or unbalanced 3-phase unit. Add comment and describe product in detail, including brand since i have some service resources for both types.
Or do you have ordinary residential split-phase 240Volt Bosch tankless computer that heats water, and has 2 or 3 separate elements, and a separate circuit breaker supplying power to each element? And testing across both hot leads coming from each breaker yields 238Volt?
Copy following link for Bosch tankless manuals, with brief troubleshoot section that does not provide detailed service procedures for repairing tankless computer:
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html#manual
If this is new water heater, then call installer. If you installed yourself, then remove tankless and return to seller for refund.
Tankless computers require certain amount of water flow to activate computer sensors. Turn on Hot tap and listen to pipe to hear if water if flowing through hot pipe. Check for crossover:
http://waterheatertimer.org/Crossover.html
Clean water filter usually located just above where cold water connects to unit.
Delime tankless ... and use water softener. Tankless cannot be exposed to more than 11 grains hardness in water, or parts will fail within 2-3 years. Simply deliming tankless heat exchanger each year will not maintain full efficiency... although for typical family of 4, tankless comper water heater costs $100 more to operate than tank-type heater according to manufacturer's promo literature and independent studies.
Call local technician who specializes in fixing tankless computers. For plumbing problems call local plumber. These are two different things.
If tankless computer is older, then cut losses, and buy tank-type electric water heater at Lowes for $285 and make quick changeover and have hot water same day. Sell old tankless on ebay and cheat next guy, or sell at scrapyard for $3 per 100.
Gene
h

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1) Recommend replacing tankless with ordinary tank-type gas water heater.
http://waterheatertimer.org/How-to-install-gas-water-heater.html
http://hometips.me/Mar/Which-is-best-gas-water-heater.pdf

2) Tankless cannot be exposed to more than 11 grains hardness in water or unit will fail within 2-5 years. Water softener is required.
http://hometips.me/Tls/Battelle_Water-softening-research.pdf

3) Descaling tankless water heater each year will not restore functionality, or restore efficiency of tankless, nor restore full efficiency to tank-type gas water heater.

4) Bradford White side-by-side testing research comparing their tankless with their tank-type shows that tankless will save $1-8 per month on energy bill vrs ordianry tank-type ....but conclude that tankless 'fall far short of payback' due to maintenance, repair, installation and replacement costs.
Study compared full cost, and not just monthly energy bill, since All costs are energy.

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1 Answer

No hot water


Before calling service technician, open following link for Bosch troubleshooting resources including Bosch contact number and possible manual:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Tankless water heaters require yearly maintenance to check gas pressure, inspect and clean burner and combustion parts, inspect vent and vent drain, clean air filter, check water flow, de-lime the heat exchanger etc.
This maintenance can stop ordinary problems from occurring, and can be done by the homeowner by reading Bosch service manuals for specific model number.
The continual maintenance, and cost of repairs and parts, and cost of professional service are more expensive than expected $1-8 monthly energy savings from owning tankless.

Fix most tankless problems yourself, same day, for about $350.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

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You posted under Bosch tankless water heater.
The suspect is probably gas supply, gas valve, or gas related part inside tankless unit.

Before calling service technician, open following link for Bosch tankless troubleshooting resources, including Bosch contact information, typical manuals, error codes, tech support, parts, fuel-saver calculator, service bulletins, water heater forum, fixya links, disclaimers, and links for finding service technician.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Read manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
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Fixya is always less expensive than a service call.

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Error code A2 shows 5 initial things to try:
http://www.boschhotwater.com/HelpfulResources/TechnicalSupport/BoschAquaStarModels/2400ESTechSupport/Troubleshooting/tabid/1295/Default.aspx

For Bosch tankless troubleshoot resources including link for finding service technician:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
For Rheem tankless resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
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What kind of result do you expect from this kind of question???

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