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My brother MFC-9320CW say's its connected but when I attempt to print, it says Printer is Offline. What should I do?

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I have this problem also with my Brother MFC-490CW printer. I find that I have to shut the printer off, then turn it back on to re-establish a connection.

Posted on Feb 05, 2011

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Brother MFC-9320cw printer has stopped printing because it is at 50,000 sheets fed & says it needs to 'Replace PF (print feed) kit'. It was feeding just fine. Brother says I have to go to an aut


(1) Open the printer and wait for the carriage to slide over. If for some reason it does not follow these instructions:
(a) Unplug the printer
(b) Manually slide the carriage over until you can get the ink cartridges out.
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.


Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For Brother Printer Support

Apr 18, 2014 | Brother MFC9320CW All-In-One Printer

2 Answers

Brother MFC-9320CW is printing blurred images


Click menu once and OK 3 times and reply the status of the test print

Oct 15, 2013 | Lexmark X7170 All-In-One InkJet Printer

2 Answers

Scan problem


What is it scaner or paper problem?

If it is a paper problem take out all of the paper and return few pages in the tray. Try and print out something.

But I still thing that you will have trouble.

If the things I tell you don\'t wotk you may have to change a spear part like drum unit or a toner cartridge.

Sometimes if the drum unit is at it\'s life end you may experiance this problem.

May 16, 2012 | Brother MFC-9320CW Color Laser Printer -...

1 Answer

Problem with Brother MFC-9840CWD


Hi,Check to see in the connectioncables are all plugged in correctly.Open the printer and see if drumunit and toner cartridges are installed correctly. Sometimes not well installedconsumables are the cause of that particular problem.See if the print driver on yourcomputer is correctly installed. Try and reinstall the driver.Check if your printer is working in onlinemode. Sometimes printer changes online to offline method. If printer is atoffline mode click Start button on your computer, enter Control Panel. Click onHardware and Sound and choose Printers. Right click on Brother MFC-9840CWD andmake sure that the Use Printer offline is not checked.Hope this helps.

May 09, 2012 | Brother MFC-9840CDW Laser Printer

2 Answers

My brotehr mfc-9320cw printer will not print..it says it is offline how to I reset it to online?


Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Aug 05, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

Brother mfc is offline -


For my MFC, my PC says its ready and working properly. It really only works when I'm not connected to my cable modem. All PCs use it then. It's offline otherwise.

Sep 05, 2008 | Brother MFC-8860DN Printer

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