Question about HP LaserJet P2015dn Printer

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Metwork card i am trying to install a hp laserjet p2015 dn printer in my office and it is not connecting- do i need a network card if so where is it in my printer

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  • Anonymous Sep 25, 2008

    The printer does not connect...as in the system does not detect it. I dont know if its the printer port or maybe its my computer. But the printer usb cable works as i tested with my scanner. Pls help

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Hello,

Your printer is a dn model, which means it is duplex + network. Please unplug the network cable and perform the following:

Cold reset A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.
A cold reset also resets all the HP Jetdirect settings as well as the printer settings. Use the following procedure to perform a cold reset.

  1. Turn off the printer.
  2. Press and hold the Go button.
  3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
  4. Release the Go button.
    If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.

Network reset A network reset changes all network system parameters in NVRAM to the factory defaults. During the network-reset process, all button presses are ignored.
Use the following procedure to perform a network reset.
  1. Turn off the printer.
  2. Simultaneously Press and hold the Go and Job Cancel buttons.
  3. Turn on the printer and continue to hold the Go and Job Cancel buttons for approximately 10 seconds, but no longer than 20 seconds. During this process, the Attention light turns on.
  4. Release the Go and Job Cancel buttons. The Attention , Ready , and Go lights begin cycling from front to back. After the network-reset process is complete, the device returns to the ready state.
    If the Attention and Ready lights illuminate before you release the Job Cancel button, start again at step 1.

Now connect the netowrk cable and wait for 5-mins. After that print a configuration page and confirm the IP address.

- Nikhil

Posted on Nov 07, 2008

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