Question about Xerox WorkCentre Pro 575 - 550 Copier

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I had a jam a couple of weeks ago and pulled the paper through backwards to clear it. Now, trying to fax or copy, document doesn't feed as it should. Get a "paper jam" error message, though there is no jam. Have found that if I lift the front cover, start feeding the document (an inch or so), then close the cover, it will grab the paper and work properly. But, clearly one shouldn't have to do this.

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Posted on Mar 12, 2008

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SOURCE: The paper will not feed through

It could be several items causing that. Lets go simplest to most difficult.Remove the paper tray completely, What you do is pull it like you were going to add paper, but give it a slight lift upward and it will come out. Look in there and you will see the feed tires they are "D"shaped and they should have some texture to the surfice. Take some alcohol and clean them a few times to remove all contamination. But if they are smoothe, they should be replaced. You have to run a lot of copies on them to wear them out though. Also try spinning them a couple of times to be sure the latches that stop them from multifeeding are not just stuck.
You know what, lets do this the right way. After you take the paper tray out. also take your toner cartridge out, then lift the machine and lay it on its back so you can see the peper feeder totally. But make sure you remove the toner before you lay it on its back. You may also want to remove the document feeder prior to laying it on its back. That way you can see the rollers batter, look into where the paper feeds and see if there is anything blocking the paper path. Who knows a small pirce of paper may be stuck in there, or a staple or paper clip.
Then check the paper tray carefully, press the plate down and see if it springs back up.
Once cleaned and inspected, replace the tray and toner and try and run the machine. If if still jams, you want to move the machine out fron the wall and remove the back cover. There are 6 screws holding it on. You will want to look near the bottom of the frame, there is a whits grar, cam type drive . It is white, about 2 inches in diameter and about a half an inch thick. There is a solonoid that engages to release the peper feed, run the machine and see if that assembly is realsed to feed paper. If not, the solonoid or the main board may be bad.
There are metal fingeres in the paper tray also that press right on the corners of the paper to stop multi sheet feeds, they may be slightly bent also. They are on either side of the peper when it is in the up position. You can try seeing if the move freely up and down when the tray is out.
Also when you have the machine on its side, look at the clear mylar strips in the paper feed to see if one of them are tucked under.
I suspect dirty or worn rolls, or something to do with the paper tray. That is mostly where mis feeds occur.
Please let me know and we will look more into it.

Posted on Nov 03, 2008

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SOURCE: error message shows e2 but there isn't a paper jam anymore

Hello sir; try to turn off the power and turn on, if still don't work, you have to check the sensor it located where the paper got jam,

Posted on Jan 10, 2009

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SOURCE: Frequent paper jams on Xerox PE220

You have to spin them backward to get them into a good position to clean them, They will resist you, but just take it slow and clean them with alcohol or formula 409 type cleaner.
But what will often cause jams on that machine is the seperation pad that is located on the paper tray itself. It will get very slick and allow 2 or more pieces of paper to feed, It is a small gray to black pad on the middle front of the tray, about 1/4 inch wide and and inch or so long, If it is smoothe scuff it with some scotch brite then order one or two.
Google a business called "the parts drop" and call Britt, they should have the pads and rollers at a fair price.

Posted on Feb 09, 2009

  • 2072 Answers

SOURCE: E2 Error code on Xerox XC1875 Copier

Most likely the paper feed rollers are slick and simply not feeding paper. You can google a business called "the parts drop". They have an excellent site and parts availability.

Posted on Feb 13, 2009

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2 Answers

How to reset error 5100


Jams in the Document Tray

When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1> <!!CHECK!! 5100> are displayed on the LCD.

Note
You do not need to unplug the fax when clearing document jams.

* When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively

1. Press [Stop].

Important
Do not pull out the jammed paper manually at this point.

2. Hold down [Start/Copy] for a few seconds.

* The document will be fed out automatically.

* If the document is not fed out, gently pull the document out of the fax.

* When <!!CHECK!! 5100> is displayed

1. Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.

2. After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray

If paper jams in the Multi-Purpose Tray, <CLEAR PAPER JAM> is displayed on the LCD.

1. Gently pull any jammed paper out of the fax as shown, then press [Stop].

* Pull it gently in either direction.

* If you cannot pull the paper out, continue with the steps below.
80000294en_06kf10016_en_01.gif
2. Open the Printer Cover.

3. Gently remove the jammed paper inside the fax.
80000294en_06kf10016_en_02.gif
4. Press [Stop].
The fax returns to standby mode.

Sep 24, 2013 | Canon FAX-JX200

1 Answer

CHECK 5100


Jams in the Document Tray
When a document jams or misfeeds in the Document Tray, CHECK 5100 are displayed on the LCD.
When CHECK 5100 is displayed
1 Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.
2 After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray
If paper jams in the Multi-Purpose Tray, CLEAR PAPER JAM is displayed on the LCD.
1 Gently pull any jammed paper out of the fax as
shown, then press [Stop].
Pull it gently in either direction.
If you cannot pull the paper out, continue with the steps below.
2 Open the Printer Cover.
3 Gently remove the jammed paper inside the fax.
4 Press [Stop].
The fax returns to standby mode.

Feb 20, 2012 | Office Equipment & Supplies

1 Answer

Display says line error and print out says jam


• Check the connection. The cord from the TEL.LINE jack to the wall jack should be no longer than
six feet.
• Make sure there are no modem devices sharing the same telephone line.
• Check with the other party to make sure their fax machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the fax machine to a different telephone line.
• If the problem still occurs, your fax machine may need service.
Clearing a jammed document
If the original document doesn't feed properly during transmission or copying,
or DOCUMENT JAMMED appears in the display, first try pressing start/memory . If
the document doesn't feed out, remove it as explained below.
Important:
Do not try to remove a jammed document without releasing it as explained
below. This may damage the feeder mechanism.

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1 Answer

Can't fax or copy on brother mfc3240c machine


Sounds like you may have a small obstruction in the scanner feed. This would inhibit making copies and sending faxes. Lift this section up slightly to inspect for small pieces of paper or dust. Blowing it out with compressed air would also be a good idea.

Aug 20, 2009 | Office Equipment & Supplies

1 Answer

Document Feeder Jamming.


The feed rollers may be worn out and need to be replaced, you can try cleaning the rollers with some alcohol, this may also make it feed better. but if it starts to act up again it might be time for new rollers.

Hope this is of some help.
Ed

Apr 30, 2009 | Office Equipment & Supplies

1 Answer

Paper won't feed from drawer - stuck on "manual feed"


The readout on my intellifax 2820 says, Document Jam, clear the scanner jam, then press the stop key. I can't get it to clear. What should I do?

May 03, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

XEROX TELECOPIER 7024


Does it say clear jam immediatly or does it start to run then declare a jam?
If it starts then tells you to clear a jam and no paper is in the machine, your feed rollers are shot. Smooth like trying to drive a car on ice.
If it says that all the time, no attempt to feed then you have a sensor either dirty, knocked out of place or something stuck on a sensor.
Either in the paper path or in the scanner.

Mar 26, 2008 | Office Equipment & Supplies

1 Answer

Fax machine jams or stops loading document for a copy or sending fax


try to open your fax machine ang check paper feed gear maybe 1teeth of gear is broken..or maybe your machine incountered feeding timing error.

Jan 30, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

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