Question about Acer Extensa 5420-5687 Notebook

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I have an Acer extensa 7220 and recently suffered an attack from a virus. My anti virus software isolated and removed the problem (all scans come up negative) but every start-up is plagued with messages about "Acer epower management DMC" not working properly, Ordinal 14850 is missing and error Oxc0000005. Excuse my ignorance but it seems like some damage has occurred or information is missing and i wondered if this could be sorted out by a download/install or by some sort if recovery. Thanks for your time.

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Either go to the Acer support page and download and reinstall the epower utility, or from the run box or CMD box (run as administrator) type in msconfig press enter and untick power management in the start-up tab

Posted on Jan 04, 2011

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My n70 phone completely virus attacked. How can i format my phone in c drive


Hello Asmatrix,

It seems that your phone memory card contains the virus.So scan your memory card using the anti virus installed in your machine.You can scan you memory card for antivirus using the Avira anti virus.Please download the anti virus from :

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Download the .exe file from the link.

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How Kaspersky Antivirus Works


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VIRUS REMOVAL TECHNIQUES


Viruses are the major problems of our pcs, just as sickness is to human so is virus to computers.. There are many types of viruses which includes malware, spyware, Trojans e.t.c. A virus is an unwanted program that runs on the computer without the consent of users. A virus attack can lead to malfunction and decreased computer performance. There are different antivirus programs, which prevents the computer from virus attacks.
There are some popular antivirus programs like this:
1.Mcafee
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3. Norton
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5. Kaspersky
6. Panda
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All of the above antivirus programs work on the same principle. Suppose that when a virus attack on your computer a virus scanner, basically, then recognizes the virus definitions after the role of an antivirus program that blocks the virus. Therefore, it is essential to update antivirus software regularly; otherwise an antivirus does not recognize the virus definitions. Many organizations are providing technical support also includes anti-virus support. Vendor technical support in general, offers virus removal with the aid of remote desktop support. A technician can take remote control of the computer user’s permission. A technician can take appropriate steps troubleshooting support to provide antivirus and computer security. A good antivirus support program that helps the client to the computer free of viruses.
These are the few basic troubleshooting carried out for virus removal in a computer
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5. Install and download the “Anti-malwarebytes.
6. Update Anti-malwarebytes.
7. Scan your computer using the “Anti-malwarebytes’ program.
Install and download the “SuperAntiSpyware” program.
9. Scan your computer using the spyware removal program.

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Go to Malwarebytes.org and download the scanner. Run the quick scan and it will remove most trojans and viruses.
Then, get a good anti-virus program.

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Try looking at this information from Microsoft regarding this issue. You may have an incompatible software driver that was installed when you upgraded or installed / reinstalled some software.

http://support.microsoft.com/?kbid=317445

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a system restore does not remove files, it only reverts windows to previously installed settings.

you really want to get a program to scan for and delete/purge/quarantine dodgy files.

i really do recommend Spybot S&D (search and destroy) for finding these pests, you can get it from:

www.safer-networking.org/

it also helps prevent you getting infected in future. much better than antivirus software. this Anti-Spyware software actually does the job ;)

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1 Answer

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Your best bet is to do the following;
1 download either SuperAntiSpyware or MalWareBytes update via the internet and scan the disk (these are excellent and both Free)

2 Remove any Malwere they recommend

3 If the message still comes up download and run Trojan Remover - this will remove it.

Then make sure you are protected in future by installing an anti-virus system like (if you dont want to pay) Avira or Avast or if you do Kaspersky or Bitdefender

Here are your links

SuperANti SPyware
http://tinyurl.com/ybyfm2

MalWareBytes
http://tinyurl.com/d5jtuz

TRojan REmover
http://tinyurl.com/2kqq


Enjoy!

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http://support.acer-euro.com/drivers/notebook/as_5610.html

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