Question about Brother IntelliFAX 2800 Laser Fax

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Light printing I recently bought a new drum and the toner that goes in it for my brother intellafax 2800, It is printing everything to the right side of the page very light. the rest of it is light also but it gets lighter on the right side. So much sometimes I can't see it. Can you tell me what the problem might be?

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  • spudsmomma Jul 16, 2008

    it didn't fix the problem. Bummer


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We cannot figure out why the fax/copyer always prints things out very light you cant see any thing that gets printed out on it

Posted on Jul 23, 2008

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Our fax machine was printing very light so I took the cartridge out and shook it a few times and it worked. It prints normal now

Posted on Jul 29, 2008

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What caused the Fax pages received to be too dark, over exposed, using too much toner?

On Brothers, that's usually the toner cartridge. Something goes wrong with the seals inside, and it dumps too much toner in for each print. If the toner cartridge is new, you may be able to exchange it for a replacement, depending on how supportive your dealer is.
Theoretically, it could be the drum unit or a bad power supply, but I've always found it to be the toner.

Dec 03, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Intellifax 2800 does not register new drum. I put in new drum and it is extremely light copies and is stll telling me to replace drum soon

If you replaced the drum with a new one, then a special plastic piece with slots in it will be ejected. This will reset the "Replace Drum" message. Now the light print is probably due to the toner needing replacing. When you put in a new drum, it needs new toner too. Unfortunately, most people replace the toner into the old drum, which does no good and becomes wasted. NEW DRUM NEW TONER. Now if you have replaced the old drum with another old drum, you won't get the reset done properly and the new drum won't load any toner either. Perhaps you accidentally removed the plastic sheet when you replaced the drum? Well then, find the piece and run it through the paper feed, it will then reset. Best of luck

Oct 06, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

I have a brother 2800 fax machine. I have replaced the Drum and the toner, The print is very light and barely readable. Prior to this the machine worked perfectly. Purchase date was 11/01 The drum was DR...

Is it a genuine brothe toner you are using? I have seems some EXTREMELY poor copies after non genuine toner was used. If so , get hold of genuine toner, consider a new drum as well or vaccum the toner out of the drum so you aren't mixing bad and good, vacume in the machine carefully around where the toner sits and you should be right to go. use a brush to get the area in the machine directly below the toner reasonably clean of dropped toner and that should get you going.
Good Luck, I Hope I've been of help!

Jan 16, 2010 | Office Equipment & Supplies

1 Answer

My fax machine rarely gets used --maybe 20 times in 3 years i have bought 3 new toner cartridges because they seem to dry out,, i have removed and shaken it to get SOME ink out. Is it the drum , am i...

That really sux. No way should these cartridges fail unless they are totally out of toner.

A drum should last 12,000 prints.

Are they refills or Genuine Brother cartridges?

I would email Brother Tech Support on this issue.

Oct 12, 2009 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Faxes too light

1. Pull drum and toner unit out.
2. Clean the laser glass with a clean dry cloth, I think it's located on the bottom of this machin where the drum lies on top.
3. If the problem is a constant light on the side this should solve the problem. If it's not constant it could be the drum contacts that are not making positive contact with the machine.
4. If you use aftermarket or refill toner good luck with that. I've seen too many machine ruined by after market/refill toner and it allways starts with the light copies and toner spilling all over in the machine.

Aug 31, 2009 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Brother Intellifax 2800 replace drum message

the unit that you install the toner cartridge into is actually the drum on this machine.

Jun 24, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Light copies

You may have your machine set to print in "toner save" mode. Check your machine settings by printing a list. Also, some generic toner cartridges have too much polymer in the mix and will print light copies. If you change back to OEM toner, you may have to change the drum too, as the extra polymer stays in the drum unit and weakens the mix.

Jun 04, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Copied pages are all black

Is is a lower end product for light duty use. You can try a new genuine OEM drum and or toner, but buying them both would cost as much as a new 2800. Can you print a internal report OK?If so, then your scanner is defective. A common problem with 2800,s

Mar 24, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

No printing

A common reason for background shading is a low toner. Install a new genuine brother toner. If you have already loaded a generic toner in the drum unit, it is too late. You have damaged the drum asm. You can still buy a new 2800 with new supplies for just a little more than a new drum asm. Did you have the grey baqckground before you worked on it?

Mar 19, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Incoming fax quality

Are you using genuine Brother supplies? Generic supplies are the main reason for print quality issues. Have you ever changed thr drum unit ? Expensive! You can buy a new machine and get a new drum and toner for a little bit more.

Oct 22, 2006 | Brother IntelliFAX 2800 Laser Fax

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