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My daughters sonicare toothbrush makes a noise but the bristles do not vibrate anymore. She only used it for about 4 days.

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This happened to me as well. In my case, it meant that one of the metal bars for the brush head broke. If you unscrew the brush from the base and look at it, touch the metal stabilizer bars inside to see if one of them is broken. If so, a simple brush head replacement will fix your problem.

Posted on Jan 09, 2011

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Posted on Jan 02, 2017

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How do I get help with my Philips Sonicare toothbrush, it runs when I am not using it, how is that possible?


There is probably no fix for it, as it is not made to be repaired; if it malfunctions, you are supposed to discard it and get a new one.
However, it is likely the problem is in the switch of the toothbrush.
It may have some foreign matter inside that is causing the contacts to close when not in use, and that its why it is turning on all by itself. If you want to try something to fix it, I would get a tank of compressed air and a blower and try blowing the air into and around the off/on switch.
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Try this simple fix first. Hold down the SILVER button for 5 seconds while the toothbrush is on the charging base. If the fix works, it will fix the problem immediately like magic.

If that doesn't work, try this:
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Had my Sonicare Healthy White toothbrush for over a year. recently it started cycling up on it's own and would stop and start randomly. When I put it back on the charger all the lights would go off and it...


I had mine for many, many years without a problem. I bought mine directly from them when they were first starting up, before they started advertising.
There's no easy fix as the internal electronics have gone kapute. Before pitching the unit for a new one, contact Sonicare and see if they will be willing to work with you by replacing it for a discount.

If not, the Oral-B is FAR superior product and is the only type I see recommended by dentists. Really made a difference over the Sonicare.

Both are highly rated however. Ask your dentist for his opinion.

2018 reiview:
Best Electric Toothbrush Reviews of 2018 Reviews com

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