Question about Microsoft Xbox 360 Console

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I am a parent and i am trying to create an XBOX 360 live account for my son but it wont work. We get an error message 'email password entered invalid

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If it is connecting to the internet just fine then the only problems that I can think of that you might want to look into are.

1: Make sure the password is at least 6 characters long.

2: Try using a different e-mail address, example: If your using an aol e-mail then try using yahoo or hotmail email.

Make sure you read everything, just in case you missed something.

Posted on Jan 04, 2011

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I can't get xbox live because I have to enter a password.


I too recently had a problem signing into my Xbox Live account on the Xbox 360 after the latest security update. Microsoft has been "upping" their security protocols on all email accounts including those attached to Xbox 360 by requesting members to verify their Microsoft email accounts by requesting a Security "Code" that needs to be entered to validate their email address and password. Basically asking to confirm that the email account belongs to you and only you. This security is to protect members from their email accounts getting hacked into. This provided "code" by Microsoft is always sent to another email address you provide, or by them sending you a text message of the confirming "code" to your cel phone. (See picture) Once you receive this "code", you can enter it within the appropriate box and your email service, etc should be accessible both on your pc, etc and your Xbox 360. If you ignore the prompted requests eventually it will block you from opening your email even if you enter the correct password. Also, if your email address you entered into the Xbox Live account is a Hotmail, Bing or Live account, make sure that the option to have a secondary validation request is unchecked. (If you check the option even though it is provided by Microsoft as an extra security option, it conflicts with the Xbox settings. A Microsoft tech agent I spoke to about this problem confirmed this.) 4814318f-7ae7-488b-933f-3af6a29a4753.jpg

May 09, 2014 | Video Game Consoles & Games

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I forgot my xbox password


If you can't sign in to an Xbox Live profile on your console, here are other ways to find your Microsoft account OR recover your password.
  • Go to login.live.com and try signing in with what you think is your Microsoft account (email address and password). If you can sign in, the email address and password you entered are valid. Next, go to Xbox.com and try signing in with this same information. If you're prompted to create an Xbox profile, the Microsoft account you entered is not currently associated with an Xbox Live account. Otherwise, you will sign in and see your gamertag in the upper-right corner of the screen. This email is associated with an Xbox Live account.
  • Check your email accounts for messages about your Xbox Live membership (search for messages about "Xbox Live" or "Microsoft billing"). This may help you determine which email address is associated with your Xbox Live membership.
  • If you have forgotten your password, when attempt to login, click the "Can't access your account?" link below the credential boxes and then select "I forgot my password." You'll then be brought through a step-by-step process to recover your account password.

Apr 03, 2014 | Video Game Consoles & Games

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Who do i get in contact with wen i forgot my microsoft password to my xbox 360


Although you can sign into Xbox LIVE without the need for your LIVE password, you cannot add Microsoft points or buy games without entering your LIVE account information.

All Xbox LIVE accounts are tied into your Microsoft Windows Live account. If you forgot your Windows Live email and password, you can reset your password, but not your email.

Since your email was used to register you to the LIVE network, you had to have used a legitimate email address when you signed up.

Visit the Windows Live login page (see Link Below).
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1294394625&rver=6.1.6206.0&wp=SAPI&wreply=https://account.live.com/&lc=1033&id=38936

Click "Sign in." Click the "Forgot your password?" link.
Select "I forgot my password" and "Reset your password."


Enter the email address you think you used for Xbox LIVE. Continue entering email addresses that you've used in the past.

Once you enter the correct one, a new page will appear.
You can guess your email as many times as you want.

Select "Email me a reset link."
Click "Next."

Open the email account you send the password to.
If you forgot your password to that email, use the email client's password recovery tool.

Open the "Xbox LIVE" email and click on the provided link.
The link will redirect you to the password reset page.

Enter your new password twice.
Click "Next."

Turn on your Xbox 360 and sign into your Xbox LIVE profile. You should be able to enter your new information to log on to your account and access anything on Xbox LIVE, such as buying a game.

Mar 05, 2014 | Video Game Consoles & Games

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My son was setting up his xbox 360 250 gb that he bought last night. He was going through the set up procedure and adding the xbox gold live he was asked to put his email address and password then...


Hello Tony

Once an xbox live account has been created, you cant reset it, without knowing the Log in and password.

It looks like he is still stuck on creating the account though.

Best thing to do is create a new hotmail/windows live account on separate computer, like your home PC.

Once you have created the new account, try rebooting and setup your xbox live account again, but this time enter the new user name and password of your new hotmail account.

This should work and you can continue through the rest of the process.

If it doesnt work and you have already activated the account with the old email address, you will need to speak to Microsoft customer services, to reset your account.

Hope this helps

Apr 07, 2011 | Microsoft Xbox 360 Console

1 Answer

I have inect and i tryed signing up for live for the first time and it tells me email invalid and i tryed different emails and it still tells me its invalid. I have wifi and its connected but i wont let me...


When you sign up for Xbox Live you need a hotmail or live account. Unless you're using that type of email, it won't allow you to create a gamertag. If you need one of those accounts, go to http://www.hotmail.com and create the account.

Mar 05, 2011 | Microsoft Xbox 360 Console

1 Answer

Changed gamertag and now reads error invalid gamertag and can't get on xbox live


Delete the gamertag from 360 then "recover" your account using the email and password you used to create it.

Mar 05, 2011 | Microsoft Xbox 360 Console

1 Answer

My son has an xbox 360 with an xbox Live account it works fine except when he tries to go online from his friends houses apparently it comes up There's a problem with the credentials your using to sign in...


Hi. This must be the router password that xbox is trying to connect. Your home routers password is basically saved to your xbox logon credentials. If the xbox will connect to another wireless router and sees that the password he knows is not the password that was save inside the console then you will be getting that error message. Solution is type the password of your sons friends router then this will solve the issue.

Sep 07, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox said that it cant connect and to try again


this also happens when you recover you gamer tag too many times, its a safety thing, go to live.com sign in an you will have a message follow the steps to re activate your account, sill i know but it worked for me...

Jun 12, 2010 | Microsoft Xbox 360 Console

1 Answer

How do i turn off parental settings, or even better change my account to an adult one on xbox 360?


Hello,

If you did not create a Live account that is not over 18 years old, it is unfortunately impossible to COMPLETELY remove the parental controls on the Xbox, however, it is possible to almost completely turn them off. If you have access to the 'parent' account of the child's account on the Xbox 360 and you have your own Xbox Live Gamertag, you can login using your Windows Live account on Xbox.com and change parental control settings.

If the "Child" account has reached the age of 18, then you need to sign into the "Parent" account and follow these steps to convert the account to an "Adult" account:


  • Go to My Xbox, and open your profile.
  • Select Manage Account.
  • Select Promote Child Account.
  • Follow the required steps.

If the "Child" account is NOT atleast 18 years old then this is how to modify the Parental Control settings (Note: You can NOT completely disable Parental Controls, games that have ratings above the neccesary age can NOT be downloaded on the "Child"account):



  • Sign in using the "Child" account's Live email address and password.
  • Click on the gamertag in the upper right hand corner of the site.
  • Click the Manage Profile button.
  • Under the Gamer Profile heading, choose "Family Settings".
  • It will now ask to sign in as the "Parent" account.
  • After signing in, you can change the Parental Control limitations.
  • When done, click the save button at the bottom of the page.
(Information taken from following site)

Hope it helped.

Nov 17, 2009 | Microsoft Video Game Consoles & Games

1 Answer

Password on famliy setting for xbox live preowed console


From the XBox website:


Managing Xbox LIVE Activity
Xbox LIVE Controls come into play only when you take Xbox 360 online, and they're linked to a child's profile and gamertag. When an Xbox LIVE account is created, the service asks for the member’s age to determine whether to apply Family Settings to that account.
Parents are also required to create or use an existing Windows Live ID. The Windows Live ID is associated with the child’s Xbox LIVE account and protects the settings from being changed later by the child. To change a child’s settings, first select the child’s account name and connect to Xbox LIVE. Once signed in, enter your Windows Live ID password to unlock the settings.
To see these controls, go to My Xbox, open System Settings, then selectFamily Settings, Xbox LIVE Controls.

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