Question about IBM ThinkPad X61 PC Notebook

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Docking Station problem

Every time I undock, and dock again into my docking station - the standalone monitor & wireless mouse & keyboard that are connected via USB do not reconnect, which forces me to reboot the computer to regain connection.

How do I get around this problem?

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  • Cyril Bihary Mar 26, 2013

    I am getting the same issue in a dell latitude laptop.

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I had the exact same problem. When i undocked the laptop i had to reboot it when i put it back, in order to get the USB devices working. By updating the System Interface Driver, located here: http://www-307.ibm.com/pc/support/site.wss/MIGR-67228.html , the USB devices now power back up when you redock the laptop without having to reboot the machine.

Posted on Apr 30, 2009

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You can try to update any system utilities drivers and docking station drivers. However, I found that with IBM and Gateway, when you remove a running machine from the docking station they tend to glitch just a bit and when you redock them they have issues. Your issue is the docking station attachments, I've also seen issues with the monitor only, mouse only and keyboard on the laptop, all not working. I've had a couple that if I used the "safely remove hardware" then they would work when removed then redocked, but not all machines give the safely remove hardware option with the docking station. If yours does, try that. If it doesn't and there are no driver updates or the updates don't work, then, unfortunately, I'm afraid you'll just have to live with restarting after every redock. One other thing you might try is, after redocking, do a hardware search. It may find the attachments. I know this is also a pain, but it may be easier than rebooting every time.

Posted on Jul 09, 2008

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1 Answer

How can i update dell dock?


A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.

Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps

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Hi wilhejl,

I see that you are experiencing a video issue with you back light on this case,
you mentioned when docked on your docking station you see the video on you monitor but when undocked you get a black LCD screen and see shadows of what is on the LCD screen.

this is a back light issue that you are experiencing.

We can try and check some settings regarding this concern and se if there is anything we can do to correct what you are experiencing with your laptop

As soon as you turn your Laptop on keep on tapping F1 to will bring you to the BIOS screen if the BIOS shows up on you LCD screen without going black then most probably yo may need to change some settings in windows regarding the the LCD and power options.

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Have a nice day.

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