Question about HP Computers & Internet
thank you for choosing fixya
ok here is the best way to hopefully take care of this that i have used on several older hp pavillions
when you go thru the recover system and you get to the black box and it says no device found or something similar at the command prompt type list and then press enter and it will give you a list of the 2 drives like c: /hp-recovery fat 32 and d: / hp_pavillion when it does this exit and type in the recovery drive with colons like this d: then type cd\windows\system32 then press enter then at the command prompt type rd /s catroot2 then press enter and answer y to the next screen then type exit and then once it has exited now shut down the computer if it does not do this for you
now upon restart it should recover your system automatically with no problems ok
please feel free to rate this solution
best regards mike
Posted on Jan 04, 2011
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Posted on Jan 02, 2017
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