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Hp pavillion 560w computer factory system restore feature does not work i can launch the system restore feature and it starts ok and asks me to confirm this action so i say yes and then on the next page all i get is a black box about 3 inches by 3 inches that says : device not ready " what does this refer to and how do i get this computer to get back to its factory settings if this does not work the reason i need to do this is due to several program features do not work even if i use the ordinary restore

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thank you for choosing fixya
ok here is the best way to hopefully take care of this that i have used on several older hp pavillions
when you go thru the recover system and you get to the black box and it says no device found or something similar at the command prompt type list and then press enter and it will give you a list of the 2 drives like c: /hp-recovery fat 32 and d: / hp_pavillion when it does this exit and type in the recovery drive with colons like this d: then type cd\windows\system32 then press enter then at the command prompt type rd /s catroot2 then press enter and answer y to the next screen then type exit and then once it has exited now shut down the computer if it does not do this for you
now upon restart it should recover your system automatically with no problems ok
please feel free to rate this solution
best regards mike

Posted on Jan 04, 2011

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This is how you put it back to Factory Settings...
1) Press and Hold the F11 key during boot.
If you are unable to get into Windows to start the recovery then you start the process when you first switch on the PC.
As soon as you turn on your PC, tap the F11 key on the keyboard until you get the "Windows is loading files..." message. When Recovery Manager has loaded click advanced options. Choose system recovery.
If you wish to try and backup any data then choose backup your files first and follow the on screen instructions. To run the recovery without backing up your data choose to recover without back up.
The recovery will launch and restore your system back to it's factory default state.
This is how you put it back to Factory Settings from desktop...
1) You can start the recovery from within Windows as follows:
Click Start
Click All Programs
Click Recovery Manager
Click Recovery Manager again
Click next when the Recovery Manager program loads. You will be prompted with several questions before the recovery starts.
"Would you like to perform a program recovery?" - choose no
"Would you like to perform a driver recovery?" - choose no
"Would you like to launch Microsoft System Restore?" - choose no
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The computer will now restart and launch the recovery program.
NOTE: Some computers are F10.
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Try the following;

* Reboot PC from Last Known Good Configuration.

To start your computer by using the Last Known Good Configuration feature, follow these steps: Start your computer. When you see the "Please select the operating system to start" message, press the F8 key. When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.


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Open System Restore by clicking the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Follow the steps in the wizard to choose a restore point and restore your computer.


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If you can't boot from any system restore point efforts then my next effort would be to reinstall the OS. That may be the easiest effort to get you going.

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When i start up dv6000 and press f11 it brings up screen asking if i want to start up xp professional or media version or press f8 for options. I press f8 and gives me whole list of options but not...

ok ,its old laptop, DV6 is now retired at HP. officially.
f11 is the HP restore partition
if someone used non HP DISKS to upgrade this kills dead this feature
you never said, what OS is there now?
nor what it was new. (some version had 3 OS choices new)
only asking HP what yours had new, can answer this .
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Not sure what you're asking. First what Operating system are you using and is Ubuntu installed to your hard drive or on a virtual drive?
These are the normal procedures for HP Pavilion DV5
  1. Restart the Computer
  2. Press the F11 key to launch the HP Recovery Manager.
  3. When the "Welcome to HP Recovery Manager" window appears, click Next .
  4. When asked to perform a "Microsoft System Restore" , select No, then click Next .
  5. When asked to perform a System Recovery , select Yes, then click Next .
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When asked to perform a "Recover your computer to original factory condition" , select Next wait for the recovery process to finish.

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Everytime i turn my computer on it launches into startup repair (recommended) Windows loading files? Starup repair is checking your system for problems do you want to restore your computer using system...

OK, I would try to restore to the earliest date possible, or Recover to original state of computer from factory. The latter is more radical than the former, but it will guarantee that any corrupt files are eliminated.

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Hi, Sorry to hear about this. I presume you can't log in in "Safe mode" (pressing the key "F8" while booting) and then to a system restore (available under Accessories -> System tools -> System restore) Nor you have the Windows Recovery Console available to you , nor an original Microsoft Windows CD/DVD (not a HP one) to use to try to do a soft recovery. If I'm correct on the points above, then sadly at this stage it seems you have a fundamental issue with your machine. I recommend that you take out the recovery disks you got with your machine. Inserting the main recovery disk and then rebooting the PC will launch a recovery console by HP. This will make a last attempt to fix your PC or, if all fails, return your PC to the "brand new state". Bare in mind that going to the full restore option will delete ALL the files currently your PC.. hence leaving it, just as the day your bough it. If you don;t have a back up of all your files, you'll need either: Create a boot disk that allows you to connect an external hard drive to copy all your data or ask a local mate or PC shop to extract your drive and copy teh data before you do a full recovery.
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