Question about Microsoft Xbox Console

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Xbox disc door not shutting properly.

I open the disc door and opens fine. insert the game and push the eject button to close door and will not. have to tap or apply pressure to top fronty side of the xbox to close. need to know how to open the xbox.please help.

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BOUGHT AN XBOX 360. DOOR/XBOX NEEDED TO BE REFURBISHED.

Posted on Jul 10, 2008

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1 Answer

Xbox360 disc tray motor won't stop spinning


Hi Matt,

Here is the process for troubleshooting this specific issue:

  • First remove your disc from the tray. I assume you have already done this.
  • Ensure your faceplate (the front of your system) is on correctly. Sometimes these can become loose and off kilter. Press the two edges firmly with your hands and "push" it into place.
  • Push the eject button. Although it hasn't worked in the past, adjusting the faceplate may correct the issue.
  • If that doesn't work, move the disc tray drive gently from left to right when it is open. Again, be gentle-- what we're trying to do here is slightly adjust the disc tray in case it isn't entering your system properly.

Still not working? Time to send it to Microsoft for repair. You can find all of that information on their official support site. Click here for more details.

Hope that helps!

Feb 10, 2012 | Microsoft Xbox 360 Console

1 Answer

Disc draw will not open


Manually eject the disc tray
  1. Disconnect the power cord and any other cables connected to the console.

    psu_disconnect.jpg

  2. Uncoil a paper clip.

    paperclip.jpg

  3. Position the console horizontally, as you would position a DVD player.
  4. Find the yellow sticker behind the vents on the left side of the console.
  5. Insert the straight end of the paper clip into the eject hole which is located just above the yellow sticker (as shown in the picture below).

    odd-paperclip.jpg

  6. The disc tray should pop out slightly. Pull the tray out the rest of the way with your fingers.


Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc tray to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open

uparrow.gifBack to the top Original Xbox 360 console: How to manually eject the disc trayFirst you need to remove your console's faceplate. Here's how:
  1. Unplug the power and A/V cables from the back of your console.

    pscabledisconnect.jpg

  2. Position your console horizontally, as you would position a DVD player.
  3. While holding your console firmly, push the faceplate away from the console with your thumbs.

    Note You will need to use some force to remove the faceplate.

    pullfrontplatebtm.jpg

    pullfrontplateside.jpg


Manually eject the disc tray
  1. Uncoil a paper clip.

    paperclip.jpg

  2. If your console has holes below the right side of the disc drive, insert the straight end of the paper clip into the hole as shown in the picture below.

    If your console does not have the holes pictured below, skip to step 5.

    manualeject01.jpg

  3. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    ejectgearsinsetright.jpg

  4. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9. If the disc tray does not open, try the next step.
  5. Find the two holes below the left side of the disc drive, and insert the paper clip into the first hole on the left.

    ejectmecholeleft.jpg

  6. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    Note Make sure you are pushing the gear mechanism and not the metal plate.

    ejectgearsinsetleft.jpg

  7. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9.
  8. If the disc drive is still stuck closed, insert the paper clip into the adjacent hole (to the right) and push again. If you're successful, the disc tray will pop out slightly.
  9. Now plug the power cord into the back of the console. Press the eject button to open and close disc drive. If the disc drive works properly, reattach the console faceplate.

Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc drive to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open
uparrow.gifBack to the top Xbox SupportPlease visit the following website for information about how to contact Xbox Support: support.xbox.com/pages/contact-us.aspx

Apr 09, 2011 | Microsoft Xbox 360 Console

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Disc door won't open on Original Xbox unless I tap it. Also it only stays closed when pushing manually; when using button it closes then opens.


your rubber band that runs the gear is bad you need to replace it you can do it or we can fix it for you email me with any questions at price1150@bellsouth.net

Nov 21, 2009 | Microsoft Xbox Console

1 Answer

The disc tray of my Xbox 360 console does not open


If the tray does not open when you press the eject button, try to manually open it. To do this:
  1. Unplug your Xbox console from the power source.
  2. Locate the manual release button on your Xbox console.

    For most Xbox consoles, the manual release button is located in a small pinhole to the left of the eject button under the disc tray.

    For some Xbox consoles, the manual release button is located under the disc tray. It can be under the "O" or the "B" in the word "XBOX" that appears on the tray.
  3. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

    If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console. Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined in step C. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations.
  4. After the disc tray partially opens, pull the tray with your fingers to fully open the tray

Sep 22, 2009 | Microsoft Xbox 360 Console

2 Answers

Disc dive out of blown up xbox


If the tray does not open when you press the eject button, then manually open it to retrieve your game disk as below.

1. Unplug your Xbox console from the power source.

2. Find the manual release button, ususally located in a small pinhole to the left of the eject button under the disc tray.

3. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

After the disc tray partially opens, pull the tray with your fingers to fully open the tray.

******** If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console.*******

Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined above. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations.

Aug 31, 2009 | Microsoft Xbox Console

1 Answer

When game put in screen says tray is open?


something may be blocking the drive door such and paper or dust build up. try pushing on drawer a little after it shuts to see if that helps

Apr 18, 2009 | Microsoft Xbox 360 Console

1 Answer

Original Xbox disc tray not opening properly


Hello,

I found this posted on cheapassgamer.com

"
Greetings, Ladies and Gentlemen.
Since I was able to solve my Xbox's tray problem completely (for now) due to this site, I felt it necessary to contribute to the forum, in order to (hopefully) help the next person with the same problem.

First, let me note that my Xbox has a Samsung drive. This method may only work if you have a Samsung or Hitachi drive, as they have the lever action emergency release.


Issue:
A) Xbox DVD tray will not eject when eject button is pressed, instead making a clunk / thump noise, as if being blocked from ejecting due to media inserted incorrectly – irregardless if media is present in the tray.
B) Tray will sometimes eject if button is pressed multiple times.
C) Tray will only eject if Xbox is thumped upon directly above the tray.


Solution:
A) First, go to http://www.xbox-mod.co.uk/index.php?...mergency-eject . Then, scrounge up a paper clip and proceed to manually eject your DVD tray.

B) Next, remove the Xbox logo front panel from the DVD tray. This is fairly easy to do, but you must be gentle, or you might break the tray or the front panel. The way to remove it is to take a pair of needle nose pliers and use them to gently pull the bottom clips away from the tray's underbelly before pushing the front panel up. You can also unclip one side, then the other if you are having difficulty.

C) Use the eject button to close the tray. Now open it again. If it still refuses to open (as did mine), use the paperclip and manually eject the tray.

D) Now, loop your finger through the open DVD laser slot in the tray, and gently pull the tray towards you – it will come out a wee bit more, and then stop. Do not force the tray to extend any farther than that.

E) WHILE THE DRIVE IS STILL OPEN, use your paperclip on the manual eject lever. It may take a moment to trigger it, as it is currently depressed, but if your Xbox and DVD Rom are like mine, it will actually draw the tray back in.

F) Poke the Eject button. It should pop open without any argument at this point. Try it a few times, just to be sure, if you'd like. Then, slide the front panel back onto the tray, and you should be good to go… until the next time the P.O.S. decides to slip a gear.

What's that? Slip a gear? Yep. As far as I can tell, that's exactly what is causing the trouble with the drives. Pushing them closed with your finger will force the motor to engage, yes? Well, eventually it seems the cheap DVD Rom's in the Xbox get fouled up, the motor kicks in a bit too late, closes the tray too far, and slips a gear. Then it will clunk / thump at you impotently until you fix it. What we have just done seems to reset the engagement point on the motor, and allows the eject button to work properly again. An easy solution to this problem is to always use the eject button to load and eject media, but you can't always ensure your guests are going to adhere to that policy (Or that the Xbox won't pull it shut too hard just to spite you, the foul tempered little…).

For Thompson and Phillips Drives, that use a gear to manually eject the tray, I would assume that pulling the tray forward, then advancing the gear manually until it refuses to do so, and then pushing the eject button might work. If anyone tries this and succeeds, reply to this message and let us know.

Thanks again for leading me to my solution (even if it may only be temporary), and I hope my suggestions have led you to yours."



Hope this helped please rate.

-Ryan

Feb 19, 2009 | Microsoft Xbox Console

1 Answer

Starting


xbox 360?
you open the disc tray by pressing the eject button directly above the tray, insert the disc and then close the disc in the same manner. if the game does not automatically start up then you will be required to go to the row that says My Xbox and the very first tab should say the game you have entered. you play it by pressing A

Jan 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc Tray wont stay shut


A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

Jun 22, 2008 | Microsoft Xbox 360 Console

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