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Keys stick(do not print)unless you tap key several times. model #sd700

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The contacts under the keys are dirty, the keyboard needs disassembled and cleaned.

DickyO

Posted on Jan 04, 2011

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Posted on Jan 02, 2017

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Print command appears to being received, but printing is not occurring


Perform Tap 41 PRINTHEAD Health Diagnostics Test, along with supporting service level/diagnostic tests (service menu access procedures do vary by HP printer model, refer to HP printer diagnostics document, pages 45-47, to view normal display messages, http://inkjet411.com/?page_id=1813 )
Tap 41 PRINTHEAD Health Diagnostics (NOTE: applies to touchscreen printer models only):
1.Press 'Return' button (lower left side) four (4) times until 'Support' menu is displayed.
2.At 'Support' Menu, using the arrow key, navigate to the 'Service Menu', press Ok.
3.Use arrow keys to advance to the 'Special Reports' Menu. Select OK.
4.Use arrow keys to advance to the 'print mech button tap' menu. Select Ok.
5.'code = 0' will be displayed. Use arrows keys to change value to '41' (i.e. press and hold right arrow key).
6.When 'Code = 41', select 'OK'. The diagnostic test pattern will print.
7.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced. Re-seat PRINTHEAD and/or clean rear electrical contacts and repeat 'Tap 41' test to verify connectivity is not the issue.

Nozzle test (use to determine if all ink cartridge nozzles/printhead is firing all colors properly)
Press return arrow 4 times
2.Press support menu
3.Press right arrow 5 times to print diagnostic menu and press ok
4.At nozzle test press ok
Self test/printer status (use to print internal printer settings)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.At self test report press ok
Extended self test (use to evaluate color performance and obtain total page count)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.Press right hand arrow 1 time to extended self-test and press ok
Print Quality Diagnostic Page (use to determine if printing alignment is correct)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.Press right hand arrow 2 times to Print Quality diagnostic report and press ok
Print head recovery (runs 'intensive' printhead service cleaning routines, i.e. for a clogged printhead)
1.Press home key twice
2.Then return key
3.Then home key twice
4.Then return key
5.Then home key twice...............this will gain access to the Engineering Menu
6.Press the 'service menu'
7.Press right arrow 4 times to 'service test' and press ok
8.Press right arrow:
a.16 times to 'print head rec level 1' (basic recovery)
b.17 times to 'print head rec level 2' (medium recovery)
c.18 times to 'print head rec level 3' (thorough recovery)....suggested for severe streaking
9.Press 'ok' to activate either of the 3 selections above.
Semi full reset (can be used to help address intermittent or incorrect printer behavior issues)
1.Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 2 times to Resets menu and press ok
4.Press right hand arrow 2 times to semi full reset and press ok (Note: this will return printer to factory default condition; regional setup will be required following this action)

* Failure of the PRINTHEAD has nothing to do with refilled ink cartridges; the PRINTHEAD assembly is a separate electronic unit in which the cartridges plug into and feed ink into. Refer to NOTE below.


4) To rule out printer/cartridge connectivity (assembly interface/connection) issues please ensure you have followed all steps on HP's support page - this includes PRINTHEAD removal and thorough cleaning of the electrical surfaces on the PRINTHEAD and on the CARRIAGE ASSEMBLY:
http://www8.hp.com/h22157/video-gallery/us/en/customer-care/printers-and-all-in-ones/replace-ink-and-toner/2286857593001/replacing-the-printhead---hp-officejet-pro-8600-e-all-in-one-printer/video/

Apr 07, 2015 | HP LaserJet Office Equipment & Supplies

2 Answers

Cartridge 91


Regarding your recent inquiry about the HP 94, 95, 96, 97 or 98 ink cartridge error message/condition and inability to print to your HP OJ 7310 printer, this type of problem is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside the cartridge itself. An electronic failure of the cartridge would be unrelated to the ink cartridge refill process; this same failure can occur with a brand new ink cartridge*. While there are workarounds available, they are considered temporary in nature (and do not always work). Please execute the 'Tap 41' Diagnostics Test Report below to confirm which cartridge is actually causing the issue and to check the cartridge's overall electrical health (refer to Procedure C. below) or see our HP OJ 7310 support page: http://inkjet411.com/?page_id=1826


Please first verify the age of the ink cartridge(s)....look at imprinted date on front (or back) of ink cartridge. If this 'warranty expiration date' has expired, then potential cartridge failures can occur due to internal corrosion, etc.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.


PRINTER CLEANING / DIAGNOSTIC PRINTER TESTS:

A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

    B.Verify the carriage clip (metal restraining band) for the black cartridge stall is installed/present (if applicable for your printer model)....remove the color cartridge and look at the color clip/stall position for a direct comparison. If the carriage restraining clip is missing then you have a mechanical failure of the printer. Check your user manual.
    C.1. You can confirm the black and color ink cartridge's electrical health by running the 'Tap 41' diagnostics test (most Officejet models - see C.2. below for alternative procedure):

      a.Load Letter/A4-size paper into paper feed tray.
      b.Press the * and # keys simultaneously.
      c.Enter 124 (or 123 on some models) at keypad. The 'Underware xxxx' menu should be displayed (or 'Support xxxx' menu).
      d.Use the arrow keys to navigate to the System Menu (on certain Officejet models you may need to go to 'Reports Menu'). Select Ok.
      e.Use the arrow keys to navigate to the "print-mech button tap" menu. Select Ok. LCD screen should display "code = 0".
      f.Use the arrow keys to enter "code = 41" (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern should begin to print. Refer to 2nd video at link below on how to analyze the printed diagnostic pattern.
      C.2. Officejet 6200/6210/6310 Alternative Service Menu Access:
        a.Press the * and # keys simultaneously.
        b.Enter 124 (or 123) at keypad.
        c.Use the arrow keys to navigate to the System Menu. Select Ok.
        d.Use the arrow keys to navigate to the 'print-mech tap test'. Select Ok. Should display 'code = 0'.
        e.Use the arrow keys to enter 'code = 41' (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern should begin to print.
        NOTE: If nothing prints, then try entering 'code=43' (select OJ printer models leverage different test codes).
        REFERENCE: Tap 41 Diagnostics [HP Deskjet 6900 -use HP 93 thru 97 cartridges]:http://inkjet411.com/?page_id=1741

        ---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). A good HP 93/95/97 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video above on how to read the printout.

        You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.


        CARTRIDGE ERROR BYPASS PROCEDURE:
        It is possible to 'temporarily' bypass the cartridge error message (for emergency printing purposes only - REFER TO 3RD VIDEO). However, if the cartridge is determined to be electrically damaged it will eventually need to be replaced with a new one. http://inkjet411.com/?page_id=544

        NOTE:There are 2 main branches under the service menu, so finding the 'CHECKSUM' menu for your particular printer model may involve some exploring thru the various menus....

        1. Press the * and # keys simultaneously.
        2. Enter 123 (or 124, or 1234) at keypad. The 'Underware' menu should be displayed.
        3. Use the arrow keys to navigate to the Information Menu. Select Ok.
        4. Use the arrow keys to navigate to the 'checksum for relock data input' (or simply 'checksum'). Select Ok. LCD should display a 5-digit number after a few seconds.
        5. Press Cancel several times to completely exit out of service menu.
        6. Attempt to send a print job to printer.
        NOTE:with a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has internal micro-electronic damage and will need to be replaced.



        *Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used. The "Incompatible Cartridge(s)" / "Print Cartridge(s) Problem", "Refer to printer documentation", "Cartridge is not intended for use in this printer" / "Remove and check color/black cartridge" error messages are typically indicative of failed micro-electronics internal to the ink cartridge(s). Also, it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active state of both cartridges.

        Customers who have questions regarding cartridge/printer problems can visit http://www.inkjet411.com or contact us directly at INKJET411HELP@GMAIL.COM

        -Thank you

Feb 07, 2014 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP Calibration Error


    For HP Officejet 6600 / 6700 printer models which suffer a calibration error, more than likely either the PRINTHEAD has connectivity issues (i.e. remove, clean all contact points, and reinstall), compatible/clone ink cartridge chips are causing the issue, the PRINTHEAD is approaching end of life, or not all ink nozzles are firing and therefore the printer is unable to calibration. Perform the following diagnostic checks to help make a determination:

    Tap 41 PRINTHEAD Health Diagnostics (NOTE: applies to touchscreen 6600/6700/8600/8700 printer models only):

      1.Press 'Return' button (lower left side) four (4) times until 'Support' menu is displayed.
      2.At 'Support' Menu, using the arrow key, navigate to the 'Service Menu', press Ok.
      3.Use arrow keys to advance to the 'Special Reports' Menu. Select OK.
      4.Use arrow keys to advance to the 'print mech button tap' menu. Select Ok.
      5.'code = 0' will be displayed. Use arrows keys to change value to '41' (i.e. press and hold right arrow key).
      6.When 'Code = 41', select 'OK'. The diagnostic test pattern will print.
      7.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced. Re-seat PRINTHEAD and/or clean rear electrical contacts and repeat 'Tap 41' test to verify connectivity is not the issue.

      Nozzle test (use to determine if all ink cartridge nozzles/printhead is firing all colors properly)
      Press return arrow 4 times
      2.Press support menu
      3.Press right arrow 5 times to print diagnostic menu and press ok
      4.At nozzle test press ok


      Self test/printer status (use to print internal printer settings)
      Press return arrow 4 times
      2.Press support menu
      3.Press right hand arrow 7 times to reports menu and press ok
      4.At self test report press ok


      Extended self test (use to evaluate color performance and obtain total page count)
      Press return arrow 4 times
      2.Press support menu
      3.Press right hand arrow 7 times to reports menu and press ok
      4.Press right hand arrow 1 time to extended self-test and press ok


      Print Quality Diagnostic Page (use to determine if printing alignment is correct)
      Press return arrow 4 times
      2.Press support menu
      3.Press right hand arrow 7 times to reports menu and press ok
      4.Press right hand arrow 2 times to Print Quality diagnostic report and press ok
      Print head recovery (runs 'intensive' printhead service cleaning routines, i.e. for a clogged printhead)
        1.Press home key twice
        2.Then return key
        3.Then home key twice
        4.Then return key
        5.Then home key twice...............this will gain access to the Engineering Menu
        6.Press the 'service menu'
        7.Press right arrow 4 times to 'service test' and press ok
        8.Press right arrow:
        a.16 times to 'print head rec level 1' (basic recovery)
        b.17 times to 'print head rec level 2' (medium recovery)
        c.18 times to 'print head rec level 3' (thorough recovery)....suggested for severe streaking
        9.Press 'ok' to activate either of the 3 selections above.


        Semi full reset (can be used to help address intermittent or incorrect printer behavior issues)
          1.Press return arrow 4 times
          2.Press support menu
          3.Press right hand arrow 2 times to Resets menu and press ok
          4.Press right hand arrow 2 times to semi full reset and press ok (Note: this will return printer to factory default condition; regional setup will be required following this action)

          For more information on inkjet printer recovery tips, or solutions for a different printer model, please visit http://www.inkjet411.com

          -Thank you

Nov 22, 2013 | HP OfficeJet Office Equipment & Supplies

2 Answers

Screen showing the message "remove and check right cartridge". Have done this several times and still can't print


I've had the same error:

Hold down the following keys:

Photosmart Express, Photo Fix, Reprints, Print Photos and then Help.

You'll get the message: "Enter Special Key Combo"

Press OK.

Scroll over to Reports then self test: and press ok, it should print. a selftest report.

If you get an error Pen in Chute 1, or 2, has tsr failure: Call/Chat with an HP technician.

Jan 19, 2010 | HP Photosmart C4180 All-In-One InkJet...

2 Answers

Pt wont start or turn over


try to get a jump from a friend and see what happens, does the same, faulty starter, may need replacing, try to use small hammer and tap lightly on the starter couple time and have a friend start the car while you tap lightly on it. check ignition switch where you stick the key in. stick the key in the ignition and turn the key back and forth jiggle and wiggle it and see if your igniting will make contact. do it several time to test and see if its the ignition problems, this part is not cheap to replace.

Sep 25, 2009 | 2004 Chrysler PT Cruiser

1 Answer

2000 Passat ignition key stuck in ignition


make sure park is fully engaged, shift in and out of park a few times, there is an interlock that keeps the key from comming out unless the park position is fully engaged, this may be sticking or be defective or out of adjustment..

May 15, 2009 | 2000 Volkswagen Passat 4Motion

2 Answers

HP 6310 Cartridge Error: Replace Cartridge


well..did the printer cartridges come from HP?

May 23, 2008 | Office Equipment & Supplies

1 Answer

EC/KBC Damaged


This can mean only one of two possible things. Either the [Tab] key on your computer is stuck, or your system needs to be serviced

First, turn the computer off. If the cause is a stuck [Tab] key, you may be able to un-stick it by tapping the [Tab] key several times. Turn the computer back on. If you don't see the error, congratulations, you fixed a stuck [Tab] key. If you do see the error message, you should contact a Toshiba Authorized Service Provider and have the system serviced

May 05, 2008 | Computers & Internet

3 Answers

Errors list : 46, 50, A1


CP315C/310CN/120C/115C/117C/110C
(1) Press the (1) Press the
Menu and Mono Start keys. Menu and Mono Start keys. Next press the key four times to make the machine Next press the key four times to make the machine
enter the maintenance mode. enter the maintenance mode.
(2) Enter 8 and 0 by using the and (2) Enter 8 and 0 by using the and
Set keys.* Set keys .*
(*To enter a numerical code on models having no numerical keypad, press the key several times to (* To enter a numerical code on models having no numerical keypad, press the key several times to
display the numerical code to be entered and then press the display the numerical code to be entered and then press the
Set key. Set key. Repeat this operation for each Repeat this operation for each
numerical code.) numerical code.)
(3) Press the (3) Press the
Mono Start key several times until the purge count appears on the LCD. Mono Start key several times until the purge count appears on the LCD.
(4) Enter 2, 7, 8, and 3 by using the and (4) Enter 2, 7, 8, and 3 by using the and
Set keys to reset the purge count to zero.* Set keys to reset the purge count to zero .*
(5) Press the (5) Press the
Stop/Exit key to return to the initial stage of the maintenance mode. Stop / Exit key to return to the initial stage of the maintenance mode.
(6) Enter 9 twice by using the and (6) Enter 9 twice by using the and
Set keys to exit from the maintenance mode.* Set keys to exit from the maintenance mode .*

Mar 01, 2008 | Brother DCP 115C All-In-One InkJet Printer

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