Question about Jenn-Air JCD2389G Side by Side Refrigerator
My Freezer is Icing Up and my Fresh Food Side is not cooling.
As others have noted, the solution is counter-intuitive but easy. The refrigerator keeps cold on this model by cold air coming over from the freezer side. So most likely it is ice blocking the freezer coils or the fan that moves the air. So turn off the freezer and defrost it. You will need to remove the big white plate on the back of the freezer (on the inside) to most effectively get the ice to melt. You can use a hair dryer for this, or just leave the freezer sitting with the door open for several hours.
Posted on Jul 12, 2008
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Posted on Jan 02, 2017
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